director, engineering - Web & Mobile

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

About the role

As a director, engineering - Web & Mobile, you will lead the engineering teams responsible for the Starbucks customer-facing digital experiences across iOS, Android, and web. This role is accountable for shaping the technical strategy, engineering execution, quality practices, and platform evolution that support millions of customer interactions and help drive engagement across Starbucks digital channels.

This leader will bring deep experience in software engineering, mobile and web application development, platform modernization, and people leadership. They will work closely with Product, Design, Architecture, QA, Security, Operations, and business stakeholders to deliver high-quality, scalable, and resilient digital experiences. The ideal candidate will be a strong technical leader, an effective cross-functional partner, and a proven developer of engineering talent.

Responsibilities

• Lead the engineering strategy for Starbucks web and mobile platforms - Define and execute the technical vision, roadmap, and engineering priorities for iOS, Android, and web applications, ensuring alignment with Starbucks business goals, customer experience priorities, and enterprise technology strategy.
• Deliver high-quality customer-facing digital experiences - Oversee the full software development lifecycle across strategy, planning, design, development, delivery, maintenance, and continuous improvement of Starbucks web and mobile products.
• Drive engineering excellence and delivery velocity - Champion modern engineering practices, scalable architecture, QA automation, DevOps, AI adoption, and continuous improvement to increase release confidence, improve quality, and accelerate delivery.
• Build and develop high-performing engineering teams - Lead managers and engineers across distributed teams, set clear goals, provide coaching and feedback, build leadership capability, and create an inclusive environment where partners can do their best work.
• Partner across Product, Design, and Technology - Work with cross-functional leaders to translate business and customer needs into clear technology plans and aligned execution.

Requirements

• 5+ years experience building and leading teams of engineers.
• Demonstrated experience directing the software development function, including the process, design, development, delivery and maintenance of software products and services.
• Demonstrated experience developing and delivering solutions for retail, internet or similar companies.
• Exceptional communication and presentation skills: you can communicate conceptual ideas, engineering rationale and technical challenges both verbally and visually, to a wide range of audiences.
• Experience working with distributed teams.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability, paid parental leave, family expansion reimbursement.
• Paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Backup care and DACA reimbursement.

*For roles in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.