Director, Engineering (Business Strategy, Platform Roadmap & Client Experience)

About the role

Voya is building a next-generation, AI-native Wealth Management platform designed to serve as the digital front door for the enterprise. This platform will create a unified client experience across Retirement, Employee Benefits, Wealth Management, and Investment Management, enabling clients to seamlessly discover, engage, and transact across Voya's full suite of solutions. The Director, Engineering (Business Strategy, Platform Roadmap & Client Experience) serves as the critical bridge between business strategy, product management, customer experience, and engineering execution. This leader translates enterprise priorities into technology roadmaps and ensures delivery of a scalable platform that connects participants, plan sponsors, advisors, employers, and individual investors through a single, integrated ecosystem. This role is ideal for a technology leader who understands both business growth objectives and modern digital platform architectures. The successful candidate will help shape the future of Voya's digital experience by creating technology capabilities that drive client acquisition, retention, cross-sell expansion, and long-term relationship growth.

Responsibilities

• Own the Business-to-Technology Roadmap: Develop and maintain a multi-year technology roadmap aligned with Voya's strategic growth priorities across Retirement, Wealth Management, Employee Benefits, and Investment Management; translate executive business objectives into actionable technology initiatives, investment plans, and engineering priorities; partner with Product, Engineering, Architecture, Operations, and business leaders to define sequencing, dependencies, and outcomes; ensure technology investments are prioritized based on business value, client impact, enterprise scalability, and regulatory requirements.
• Lead the "One Front Door" Strategy: Drive development of a unified digital experience serving both B2B and B2C client segments; define capabilities that create a seamless experience across Retirement participants, plan sponsors, advisors, employers, individual investors, Wealth Management clients; partner across business areas to