Jobs · Engineering · Massachusetts

Director, Engineering – AI Platform (Agentic AI)

Staples · Framingham, MA · 2 wk ago
EngineeringFull-time

What You’ll Be Doing

  • Drive end-to-end transformation of the SDLC, ensuring AI is embedded across requirements, development, testing, deployment, and post-release observability—not just code generation.
  • Design and implement secure, compliant AI platforms with embedded governance, guardrails, and auditability.
  • Establish and scale AI-powered capabilities including code assistants, agentic workflows, test automation, and developer productivity tools.
  • Build and integrate a developer productivity ecosystem spanning collaboration tools, workflows, knowledge systems, and AI platforms.
  • Define and track outcome-based metrics for developer productivity, software quality, and operational effectiveness, leveraging telemetry, observability frameworks, and reporting to measure AI impact at scale.
  • Ensure scalability, reliability, resiliency, and cost optimization of AI and distributed systems.
  • Evolve engineering operating models, delivery practices, and standards to support AI-enabled development.
  • Partner with cross-functional stakeholders (Security, Risk, Legal, Infrastructure, Product) to drive safe and compliant AI adoption.
  • Advise executive leadership on emerging AI trends, risks, and enterprise opportunities.
  • Lead vendor evaluation, selection, negotiations, and ongoing management for AI platforms and tools.
  • Lead developer adoption, training, and governance frameworks to ensure responsible, effective use of AI across engineering teams.
  • Drive continuous improvement in engineering processes, quality standards, and platform capabilities.
  • Define and optimize model usage strategies across use cases, balancing performance, cost, and scalability (e.g., token consumption, model selection, and workload segmentation).
  • Evaluate and select AI tools, models, and platforms in a rapidly evolving landscape, aligning solutions to use case, cost, and performance requirements.

What You Bring to the Table

  • Proven experience implementing AI-enabled software development lifecycle transformation in production environments, including end-to-end integration and scaling across multiple engineering teams.
  • Strategic thinking with the ability to translate vision into execution.
  • Strong leadership and team-building capabilities.
  • Influencing and stakeholder management skills across all organizational levels.
  • Advanced problem-solving and critical thinking abilities.
  • Adaptability in a fast-changing, emerging technology landscape.
  • Results orientation with a focus on measurable outcomes.
  • Strong communication and storytelling skills for executive audiences.
  • Collaborative mindset with a focus on cross-functional partnership.

Basic Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Data Science, Information Systems, or related field or equivalent work experience.
  • 10+ years designing and delivering distributed systems in production environments.
  • 5+ years leading managers and multi-level engineering teams.
  • 2+ years building and scaling AI/ML or agentic systems, including multi-agent workflows and model lifecycle management.
  • Experience with at least one enterprise AI platform (e.g., Azure AI, AWS Bedrock, Google Gemini, Databricks).
  • Experience implementing agentic AI capabilities (e.g., orchestration, tool use, memory, evaluation).
  • Experience building scalable, reliable, and cost-efficient distributed systems.
  • Proficiency in one or more programming languages (Java, Python, TypeScript, or similar).
  • Demonstrated experience leading engineering teams, including managing managers and developing talent.
  • Strong cross-functional leadership and stakeholder influence skills.
  • Hands-on experience designing and deploying AI-enabled engineering platforms—not solely defining strategy.
  • Ability to translate complex technical concepts into executive-level insights.

Preferred Qualifications

  • Master’s degree in Computer Science, AI, Data Science, or related field.
  • Experience with RAG, GraphRAG, vector databases, and enterprise knowledge integration patterns.
  • Experience with AI orchestration frameworks (e.g., LangChain, LangGraph, LlamaIndex).
  • Experience implementing AI governance, responsible AI, and model risk management frameworks.
  • Experience building secure AI platforms (e.g., access controls, audit logging, secrets management).
  • Experience defining and tracking engineering productivity or quality metrics tied to business outcomes.
  • Experience leading enterprise-scale technology or platform transformations.
  • Experience managing vendor selection, negotiations, and partnerships.

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