Director Employee Experience
Dollar General · Goodlettsville, TN · 3 wk ago
On-siteHuman ResourcesFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. The posting includes job description (responsibilities), qualifications, work experience/education, about us (company overview). No explicit Benefits, Pay, Schedule. So we should not include those sections. We need headings: for section headings. Use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, remove boilerplate: cookie/navigation/legal/EEO etc. There's none. Remove duplicated lines. The job description includes bullet-like sentences but not actual list markers. We can convert each sentence into
- under a
for responsibilities. Similarly for qualifications: list of skills.
We need sections: About the role (maybe a brief overview), Responsibilities, Requirements (maybe qualifications?), Qualifications (maybe education/experience?), Skills (maybe specific skills). The posting includes "Job Qualifications" (list of skills) and "Work Experience &/or Education:" (education and experience). Also "About Us" (company overview). We need to decide mapping.
We could have sections: About the role (maybe a short paragraph summarizing role), Responsibilities (list of duties), Requirements (maybe education/experience?), Qualifications (list of skills), Skills (maybe overlapping). But we should avoid thin sections. Perhaps combine: Responsibilities, Qualifications (skills), Requirements (education/experience), About the role (company overview). But we need to follow instruction: use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can include those that have content.
We have content for About the role? Could be the introductory paragraph: "Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies." That's more a responsibility. The "About Us" is company overview, could be About the role? Actually "About Us" is company overview, not role. But we could treat that as About the role? Might be better to have About the role as a brief summary: "Lead employee technology enablement programs..." etc. But that's already in responsibilities. However we can still have About the role as a short paragraph summarizing the role (maybe first sentence). The instruction: do NOT repeat the job title as a heading. It's fine.
We need to preserve ALL substantive information. So we need to include all sentences.
Let's extract content:
Job Description (first paragraph):
- Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
- Manage project plans, stakeholder coordination, communications, learning activities, and adoption strategies that drive awareness and utilization.
- Assist in the delivery of technology upskilling content, including AI literacy, digital skills training, role-based learning pathways, and partnerships with providers such as BrainStorm.
- Facilitate District Manager training, Copilot training, and employee office hours that drive adoption and proficiency.
- Develop communications, campaigns, and change management strategies that support technology adoption in partnership with Corporate Communications.
- Manage vendor relationships, contracts, budgets, and create reporting and surveys on adoption efforts, engagement trends, and program effectiveness.
- Provide recommendations to improve employee experience, workforce effectiveness, and technology adoption.
- Lead the AI Coach Network and technology champion communities to encourage peer learning, knowledge sharing, and technology adoption across the organization.
Job Qualifications:
- Strong project management and organizational skills with the ability to manage multiple initiatives, stakeholders, timelines, and priorities simultaneously.
- Strong facilitation, presentation, and training delivery skills with the ability to engage audiences ranging from frontline employees to senior leaders.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to translate complex, technical concepts into clear, practical communications and learning experiences.
- Strong analytical skills with experience using adoption metrics, employee feedback, surveys, and reporting to drive decisions.
- Knowledge of Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, and emerging workplace technologies.
Work Experience &/or Education:
- Bachelor's degree in Human Resources, Communications, Business, Organizational Development, Education, Technology, Marketing, or a related field; or equivalent experience.
- 8+ years of experience in employee experience, communications, change management, workforce development, learning and development, technology enablement, project management, or related fields.
- Experience leading cross-functional initiatives and driving employee engagement, technology adoption, or organizational change.
- Strong project management, stakeholder management, and communication skills.
- Experience with workplace technology, learning programs, employee communications, or adoption initiatives preferred.
- Experience with Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, or employee engagement platforms preferred.
About Us / Company Overview:
- Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
- Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
We need to remove boilerplate like "Learn more about Dollar General at www.dollargeneral.com/about-us.html." maybe keep as part of overview? It's substantive? It's a link; maybe keep but it's not essential. Could keep as part of overview.
We need to output HTML fragment only.
We'll create sections:
About the role
Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
But that seems thin. Could combine with responsibilities? However we need to avoid filler. The "About the role" could be a short paragraph summarizing role: maybe combine first two sentences? But we have only that sentence. It's okay.
Responsibilities: list of duties (the rest). We'll put - each.
Requirements: maybe education/experience? We'll call that Requirements.
Qualifications: maybe skills list? But we already have Job Qualifications list. Could map that to Qualifications.
Skills: maybe we could combine with Qualifications? But we need to avoid thin sections. Perhaps we can put Skills as the same as Qualifications? But we need distinct sections only if content exists. We have both Job Qualifications (skills) and Work Experience &/or Education (experience/education). So we can have Qualifications (skills) and Requirements (education/experience). Skills section maybe not needed.
Thus sections: About the role, Responsibilities, Qualifications (skills), Requirements (education/experience), About the company (maybe About Us). But About Us is not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we cannot add About Us heading. We could incorporate company overview into About the role? Or we could omit it? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must include company overview somewhere. Since there's no heading for company overview, we could put it under About the role as a paragraph after the role summary. That would be acceptable: About the role includes both role description and company overview. But that might mix. However we can still include it as a paragraph under About the role.
Thus About the role section will have two paragraphs: one summarizing role, another about company overview.
Now we need to ensure we don't create sections with filler like "commensurate with experience". We have none.
Now produce HTML.
Structure:
About the role
Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Then Responsibilities:
Responsibilities
- Manage project plans, stakeholder coordination, communications, learning activities, and adoption strategies that drive awareness and utilization.
- Assist in the delivery of technology upskilling content, including AI literacy, digital skills training, role-based learning pathways, and partnerships with providers such as BrainStorm.
- Facilitate District Manager training, Copilot training, and employee office hours that drive adoption and proficiency.
- Develop communications, campaigns, and change management strategies that support technology adoption in partnership with Corporate Communications.
- Manage vendor relationships, contracts, budgets, and create reporting and surveys on adoption efforts, engagement trends, and program effectiveness.
- Provide recommendations to improve employee experience, workforce effectiveness, and technology adoption.
- Lead the AI Coach Network and technology champion communities to encourage peer learning, knowledge sharing, and technology adoption across the organization.
Qualifications (skills):
Qualifications
- Strong project management and organizational skills with the ability to manage multiple initiatives, stakeholders, timelines, and priorities simultaneously.
- Strong facilitation, presentation, and training delivery skills with the ability to engage audiences ranging from frontline employees to senior leaders.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to translate complex, technical concepts into clear, practical communications and learning experiences.
- Strong analytical skills with experience using adoption metrics, employee feedback, surveys, and reporting to drive decisions.
- Knowledge of Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, and emerging workplace technologies.
Requirements (education/experience):
Requirements
- Bachelor's degree in Human Resources, Communications, Business, Organizational Development, Education, Technology, Marketing, or a related field; or equivalent experience.
- 8+ years of experience in employee experience, communications, change management, workforce development, learning and development, technology enablement, project management, or related fields.
- Experience leading cross-functional initiatives and driving employee engagement, technology adoption, or organizational change.
- Strong project management, stakeholder management, and communication skills.
- Experience with workplace technology, learning programs, employee communications, or adoption initiatives preferred.
- Experience with Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, or employee engagement platforms preferred.
We have not included Skills section (could be omitted). Benefits, Pay, Schedule omitted.
Check for any duplicated
for prose. We need to preserve all substantive information, remove boilerplate: cookie/navigation/legal/EEO etc. There's none. Remove duplicated lines. The job description includes bullet-like sentences but not actual list markers. We can convert each sentence into
- for responsibilities. Similarly for qualifications: list of skills.
We need sections: About the role (maybe a brief overview), Responsibilities, Requirements (maybe qualifications?), Qualifications (maybe education/experience?), Skills (maybe specific skills). The posting includes "Job Qualifications" (list of skills) and "Work Experience &/or Education:" (education and experience). Also "About Us" (company overview). We need to decide mapping.
We could have sections: About the role (maybe a short paragraph summarizing role), Responsibilities (list of duties), Requirements (maybe education/experience?), Qualifications (list of skills), Skills (maybe overlapping). But we should avoid thin sections. Perhaps combine: Responsibilities, Qualifications (skills), Requirements (education/experience), About the role (company overview). But we need to follow instruction: use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can include those that have content.
We have content for About the role? Could be the introductory paragraph: "Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies." That's more a responsibility. The "About Us" is company overview, could be About the role? Actually "About Us" is company overview, not role. But we could treat that as About the role? Might be better to have About the role as a brief summary: "Lead employee technology enablement programs..." etc. But that's already in responsibilities. However we can still have About the role as a short paragraph summarizing the role (maybe first sentence). The instruction: do NOT repeat the job title as a heading. It's fine.
We need to preserve ALL substantive information. So we need to include all sentences.
Let's extract content:
Job Description (first paragraph):
- Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
- Manage project plans, stakeholder coordination, communications, learning activities, and adoption strategies that drive awareness and utilization.
- Assist in the delivery of technology upskilling content, including AI literacy, digital skills training, role-based learning pathways, and partnerships with providers such as BrainStorm.
- Facilitate District Manager training, Copilot training, and employee office hours that drive adoption and proficiency.
- Develop communications, campaigns, and change management strategies that support technology adoption in partnership with Corporate Communications.
- Manage vendor relationships, contracts, budgets, and create reporting and surveys on adoption efforts, engagement trends, and program effectiveness.
- Provide recommendations to improve employee experience, workforce effectiveness, and technology adoption.
- Lead the AI Coach Network and technology champion communities to encourage peer learning, knowledge sharing, and technology adoption across the organization.
Job Qualifications:
- Strong project management and organizational skills with the ability to manage multiple initiatives, stakeholders, timelines, and priorities simultaneously.
- Strong facilitation, presentation, and training delivery skills with the ability to engage audiences ranging from frontline employees to senior leaders.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to translate complex, technical concepts into clear, practical communications and learning experiences.
- Strong analytical skills with experience using adoption metrics, employee feedback, surveys, and reporting to drive decisions.
- Knowledge of Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, and emerging workplace technologies.
Work Experience &/or Education:
- Bachelor's degree in Human Resources, Communications, Business, Organizational Development, Education, Technology, Marketing, or a related field; or equivalent experience.
- 8+ years of experience in employee experience, communications, change management, workforce development, learning and development, technology enablement, project management, or related fields.
- Experience leading cross-functional initiatives and driving employee engagement, technology adoption, or organizational change.
- Strong project management, stakeholder management, and communication skills.
- Experience with workplace technology, learning programs, employee communications, or adoption initiatives preferred.
- Experience with Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, or employee engagement platforms preferred.
About Us / Company Overview:
- Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
- Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
We need to remove boilerplate like "Learn more about Dollar General at www.dollargeneral.com/about-us.html." maybe keep as part of overview? It's substantive? It's a link; maybe keep but it's not essential. Could keep as part of overview.
We need to output HTML fragment only.
We'll create sections:
- each.
Requirements: maybe education/experience? We'll call that Requirements.
Qualifications: maybe skills list? But we already have Job Qualifications list. Could map that to Qualifications.
Skills: maybe we could combine with Qualifications? But we need to avoid thin sections. Perhaps we can put Skills as the same as Qualifications? But we need distinct sections only if content exists. We have both Job Qualifications (skills) and Work Experience &/or Education (experience/education). So we can have Qualifications (skills) and Requirements (education/experience). Skills section maybe not needed.
Thus sections: About the role, Responsibilities, Qualifications (skills), Requirements (education/experience), About the company (maybe About Us). But About Us is not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we cannot add About Us heading. We could incorporate company overview into About the role? Or we could omit it? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must include company overview somewhere. Since there's no heading for company overview, we could put it under About the role as a paragraph after the role summary. That would be acceptable: About the role includes both role description and company overview. But that might mix. However we can still include it as a paragraph under About the role.
Thus About the role section will have two paragraphs: one summarizing role, another about company overview.
Now we need to ensure we don't create sections with filler like "commensurate with experience". We have none.
Now produce HTML.
Structure:
About the role
Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Then Responsibilities:Responsibilities
- Manage project plans, stakeholder coordination, communications, learning activities, and adoption strategies that drive awareness and utilization.
- Assist in the delivery of technology upskilling content, including AI literacy, digital skills training, role-based learning pathways, and partnerships with providers such as BrainStorm.
- Facilitate District Manager training, Copilot training, and employee office hours that drive adoption and proficiency.
- Develop communications, campaigns, and change management strategies that support technology adoption in partnership with Corporate Communications.
- Manage vendor relationships, contracts, budgets, and create reporting and surveys on adoption efforts, engagement trends, and program effectiveness.
- Provide recommendations to improve employee experience, workforce effectiveness, and technology adoption.
- Lead the AI Coach Network and technology champion communities to encourage peer learning, knowledge sharing, and technology adoption across the organization.
Qualifications
- Strong project management and organizational skills with the ability to manage multiple initiatives, stakeholders, timelines, and priorities simultaneously.
- Strong facilitation, presentation, and training delivery skills with the ability to engage audiences ranging from frontline employees to senior leaders.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to translate complex, technical concepts into clear, practical communications and learning experiences.
- Strong analytical skills with experience using adoption metrics, employee feedback, surveys, and reporting to drive decisions.
- Knowledge of Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, and emerging workplace technologies.
Requirements
- Bachelor's degree in Human Resources, Communications, Business, Organizational Development, Education, Technology, Marketing, or a related field; or equivalent experience.
- 8+ years of experience in employee experience, communications, change management, workforce development, learning and development, technology enablement, project management, or related fields.
- Experience leading cross-functional initiatives and driving employee engagement, technology adoption, or organizational change.
- Strong project management, stakeholder management, and communication skills.
- Experience with workplace technology, learning programs, employee communications, or adoption initiatives preferred.
- Experience with Microsoft 365, Microsoft Copilot, ChatGPT Enterprise, or employee engagement platforms preferred.
About the role
Lead employee technology enablement programs for Microsoft Copilot, ChatGPT Enterprise, Microsoft 365, and other workplace technologies.
But that seems thin. Could combine with responsibilities? However we need to avoid filler. The "About the role" could be a short paragraph summarizing role: maybe combine first two sentences? But we have only that sentence. It's okay. Responsibilities: list of duties (the rest). We'll put