Director, Digital Quality & Analytics
Quest Diagnostics · Wood Dale, IL · 1 mo ago
Information Technology$150k–$220k/yrFull-time
Responsibilities
- Lead the strategy and deployment of AI enable solutions across Quality & Regulatory processes
- Identify high value use cases to drive automation, risk detection, and efficiency
- Partner with IT, data, and business teams to scale AI capabilities responsibly
- Act as an AI champion, driving adoption through training, communication, and stakeholder engagement
- Define and execute a roadmap to transition from lagging indicators to leading predictive insights
- Build and standardize quality metrics, KPIs, and dashboards across the enterprise
- Enable advanced analytics to improve inspection readiness and compliance outcomes
- Drive master data harmonization and governance aligned with eQMS and enterprise data strategy
- Lead development of Board of Directors and Executive level reporting for Quality and Regulatory Affairs
- Translate complex quality data into clear, concise, and compelling narratives for senior leadership
- Enhance transparency to enterprise level regulatory and compliance risks
- Support governance forums with actionable insights and decision support
Qualifications
- 8-12+ years of experience in Quality, Regulatory Affairs, Analytics, or Digital transformation
- Proven ability to lead enterprise level transformation initiatives
- Strong experience with data analytics, dashboards, and KPI development
- Demonstrated success in executive communication and Board level presentations
- Experience with data visualization and analytics platforms (Power BI, Tableau, etc.)
- Experience translating complex data into actionable business insights