Director - Digital Platforms
Ally · Charlotte, NC · 3 wk ago
Hybrid$125k–$190k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "The Opportunity", "The Work Itself", "The Qualifications We’re Looking For", "Minimum Qualifications", "How We'll Have Your Back" (benefits), "Who We Are" (maybe not needed), "Base Pay Range", "Incentive Compensation". Also schedule info: Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity In office role with weekly hybrid schedule. Ally work location Charlotte NC
Thus we have schedule info: hybrid schedule, location Charlotte NC. Should we include a Schedule section? The posting mentions schedule specifics: "In office role with weekly hybrid schedule." So we can include a Schedule section with that detail. Also location maybe part of About the role? Could be separate but we can include location in About the role paragraph.
We must not repeat job title as heading. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have real content.
- About the role: could include description of role, mission, location, schedule? Might be okay.
- Responsibilities: from "The Work Itself" bullet list.
- Requirements/Qualifications: we have "The Qualifications We’re Looking For" and "Minimum Qualifications". Could combine into Requirements or Qualifications. Since we have both Qualifications and Skills sections possible. We'll put Qualifications for education/experience, Skills for specific capabilities? But we can just use Qualifications and maybe Requirements. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. That's six sections.
We must not create sections with filler like "commensurate with experience". We have actual content.
We must remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, application instructions, etc. Also remove "Who We Are" maybe not needed but could be part of About the role? It's generic; we could omit as it's not specific to role. The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "Who We Are" is generic company description; might be considered boilerplate? It's not EEO but still generic. Safer to omit.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep details like: role owns platform health, release governance, app store management, shared digital capabilities, etc. Also responsibilities list.
We need to convert bullet lists into
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections have real content.
- About the role: could include description of role, mission, location, schedule? Might be okay.
- Responsibilities: from "The Work Itself" bullet list.
- Requirements/Qualifications: we have "The Qualifications We’re Looking For" and "Minimum Qualifications". Could combine into Requirements or Qualifications. Since we have both Qualifications and Skills sections possible. We'll put Qualifications for education/experience, Skills for specific capabilities? But we can just use Qualifications and maybe Requirements. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. That's six sections.
We must not create sections with filler like "commensurate with experience". We have actual content.
We must remove boilerplate: EEO, legal, etc. Also remove navigation, cookie, application instructions, etc. Also remove "Who We Are" maybe not needed but could be part of About the role? It's generic; we could omit as it's not specific to role. The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. "Who We Are" is generic company description; might be considered boilerplate? It's not EEO but still generic. Safer to omit.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep details like: role owns platform health, release governance, app store management, shared digital capabilities, etc. Also responsibilities list.
We need to convert bullet lists into - . The responsibilities are a paragraph with sentences separated by periods; we can split into list items each sentence? The instruction: Use
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can make each sentence a
- . Similarly qualifications list.
We must not invent headings; only use those headings when content exists.
Let's extract content.
About the role: Could include: "The Director of Digital Platforms is the business product leader responsible for the strategy, performance, and evolution of the shared platforms that power Ally’s mobile and online banking experiences. This role owns platform health, release governance, app store management, and shared digital capabilities, enabling reliable, scalable, and high-quality customer experiences across channels. The Director partners closely with technology, UX, analytics, risk, and business teams to define platform priorities, drive roadmap execution, manage platform investments, and improve operational excellence. This leader is accountable for application stability, availability, resiliency, observability, release quality, and platform efficiency, while overseeing shared capabilities such as design systems, SDK lifecycle management, and reusable platform services. Success is measured through key outcomes including platform performance, app store ratings, deployment success, incident reduction, and overall customer experience quality." Also location: Charlotte NC. Schedule: In office role with weekly hybrid schedule. Could incorporate location and schedule in About the role or separate Schedule section. Since we have Schedule section, we can put location in About the role.
Responsibilities: The "The Work Itself" paragraph contains multiple sentences; we can break into list items:
- Responsible for ensuring an optimal online and/or customer experience for customers, while meeting business partner objectives.
- Enhance business performance of product by gathering, documenting, and providing business requirements, system requirement specification reviews, analytics requirements, and user acceptance testing for projects and releases that impact digital properties.
- Leads a small team of product owners responsible for improving existing processes, and championing new processes, to ensure the delivery of industry leading capabilities - quickly and with high quality - to Ally customers.
- Planning, budgeting, implementing, and managing costs for the product space.
- In addition, the Director is in charge of business as usual processes and identifying improvements.
- This role will work closely with UX, technology and LOB partners.
- Understand and measure product performance.
- Understand the Voice of the Customer and champion the customer experience.
- The role may manage vendor relationships including negotiations and 3rd party supplier management policies.
We need to keep all substantive info; we can keep as list.
Qualifications: We have "The Qualifications We’re Looking For" bullet-ish sentences (some are run-on). Let's parse:
- 7+ years of experience defining competitive markets requirements and opportunities, and provide ongoing support that ensures the competitiveness of existing products preferred.
- 7+ years of relevant experience as a Product Owner.
- Experience developing and executing plans, initiatives and communications related to specific products.
- Bachelor degree in business, marketing, information systems, or a related field preferred.
- Experience supporting large-scale mobile and web platforms serving millions of digital interactions.
- Experience with application health monitoring, observability, incident management, service reliability, and operational performance reporting.
- Knowledge of mobile app store ecosystems, release governance, and customer-facing release communications.
- Experience managing shared platform capabilities such as APIs, SDKs, design systems, authentication services, or other reusable enterprise capabilities.
- Familiarity with digital banking, financial services, fintech, or other highly regulated industries.
- Experience leading platform modernization, technical debt reduction, and digital transformation initiatives.
- Experience establishing KPI frameworks and governance processes for platform performance, stability, customer experience, and delivery excellence.
Then "Minimum Qualifications":
- 9+ years of relevant experience or equivalent combination of education and experience
- High school Diploma or GED equivalent
We could combine into Qualifications section; but we have both preferred and minimum. We'll list all.
Benefits: From "How We'll Have Your Back": list includes Time Away, Planning for the Future, Supporting your Health & Well-being, Building a Family, Work-Life Integration, Other Compensations. We need to capture details.
We should not include the link to PDF? Probably we can keep as part of benefits description? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is substantive? It's a reference to more info; we could keep as a sentence: "To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf". That's substantive; we can keep.
Pay: Base Pay Range $125,000.00 - $190,000.00 and Incentive Compensation: eligible for annual incentive plan.
Schedule: "Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity In office role with weekly hybrid schedule. Ally work location Charlotte NC"
We can summarize schedule: This is a hybrid role with weekly in-office schedule; location Charlotte, NC. We'll keep details.
Now produce HTML with
headings and appropriate content.
We must not include / tags.
Let's craft.
not needed; just headings and content.
We'll output:
About the role
... (including location Charlotte NC)
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Pay
Base Pay Range: $125,000.00 - $190,000.00. This position is eligible to participate in our annual incentive plan.
Schedule
This is a hybrid role with a weekly in‑office schedule; the position is based in Charlotte, NC. Ally designates roles as fully on‑site, hybrid, or fully remote, and hybrid roles are generally expected to be in the office a certain number of days per week as determined by the manager. Specific work requirements will be discussed with the hiring manager during the hiring process and are subject to change based on leader discretion and business need.
Check we didn't repeat job title. Good.
We must ensure we didn't include any boilerplate like EEO etc. We omitted.
Check we didn't include "Who Are". Good.
Check we didn't include "Minimum Qualifications" separate; we incorporated into Qualifications.
Check we didn't include "The Opportunity" separate; we incorporated into About the role.
Check we didn't include "The Work Itself" separate; we made Responsibilities.
Check we didn't include "How We'll Have Your Back" separate; we made Benefits.
Check we didn't include "Base Pay Range" separate; we made Pay.
Check we didn't include "Incentive Compensation" separate; we included in Pay.
Check we didn't include "Work
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can make each sentence a
- . Similarly qualifications list.
We must not invent headings; only use those headings when content exists.
Let's extract content.
About the role: Could include: "The Director of Digital Platforms is the business product leader responsible for the strategy, performance, and evolution of the shared platforms that power Ally’s mobile and online banking experiences. This role owns platform health, release governance, app store management, and shared digital capabilities, enabling reliable, scalable, and high-quality customer experiences across channels. The Director partners closely with technology, UX, analytics, risk, and business teams to define platform priorities, drive roadmap execution, manage platform investments, and improve operational excellence. This leader is accountable for application stability, availability, resiliency, observability, release quality, and platform efficiency, while overseeing shared capabilities such as design systems, SDK lifecycle management, and reusable platform services. Success is measured through key outcomes including platform performance, app store ratings, deployment success, incident reduction, and overall customer experience quality." Also location: Charlotte NC. Schedule: In office role with weekly hybrid schedule. Could incorporate location and schedule in About the role or separate Schedule section. Since we have Schedule section, we can put location in About the role.
Responsibilities: The "The Work Itself" paragraph contains multiple sentences; we can break into list items:
- Responsible for ensuring an optimal online and/or customer experience for customers, while meeting business partner objectives.
- Enhance business performance of product by gathering, documenting, and providing business requirements, system requirement specification reviews, analytics requirements, and user acceptance testing for projects and releases that impact digital properties.
- Leads a small team of product owners responsible for improving existing processes, and championing new processes, to ensure the delivery of industry leading capabilities - quickly and with high quality - to Ally customers.
- Planning, budgeting, implementing, and managing costs for the product space.
- In addition, the Director is in charge of business as usual processes and identifying improvements.
- This role will work closely with UX, technology and LOB partners.
- Understand and measure product performance.
- Understand the Voice of the Customer and champion the customer experience.
- The role may manage vendor relationships including negotiations and 3rd party supplier management policies.
We need to keep all substantive info; we can keep as list.
Qualifications: We have "The Qualifications We’re Looking For" bullet-ish sentences (some are run-on). Let's parse:
- 7+ years of experience defining competitive markets requirements and opportunities, and provide ongoing support that ensures the competitiveness of existing products preferred.
- 7+ years of relevant experience as a Product Owner.
- Experience developing and executing plans, initiatives and communications related to specific products.
- Bachelor degree in business, marketing, information systems, or a related field preferred.
- Experience supporting large-scale mobile and web platforms serving millions of digital interactions.
- Experience with application health monitoring, observability, incident management, service reliability, and operational performance reporting.
- Knowledge of mobile app store ecosystems, release governance, and customer-facing release communications.
- Experience managing shared platform capabilities such as APIs, SDKs, design systems, authentication services, or other reusable enterprise capabilities.
- Familiarity with digital banking, financial services, fintech, or other highly regulated industries.
- Experience leading platform modernization, technical debt reduction, and digital transformation initiatives.
- Experience establishing KPI frameworks and governance processes for platform performance, stability, customer experience, and delivery excellence.
Then "Minimum Qualifications":
- 9+ years of relevant experience or equivalent combination of education and experience
- High school Diploma or GED equivalent
We could combine into Qualifications section; but we have both preferred and minimum. We'll list all.
Benefits: From "How We'll Have Your Back": list includes Time Away, Planning for the Future, Supporting your Health & Well-being, Building a Family, Work-Life Integration, Other Compensations. We need to capture details.
We should not include the link to PDF? Probably we can keep as part of benefits description? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is substantive? It's a reference to more info; we could keep as a sentence: "To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf". That's substantive; we can keep.
Pay: Base Pay Range $125,000.00 - $190,000.00 and Incentive Compensation: eligible for annual incentive plan.
Schedule: "Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity In office role with weekly hybrid schedule. Ally work location Charlotte NC"
We can summarize schedule: This is a hybrid role with weekly in-office schedule; location Charlotte, NC. We'll keep details.
Now produce HTML with
headings and appropriate content. We must not include / tags. Let's craft. not needed; just headings and content. We'll output:
About the role
... (including location Charlotte NC)
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Pay
Base Pay Range: $125,000.00 - $190,000.00. This position is eligible to participate in our annual incentive plan.
Schedule
This is a hybrid role with a weekly in‑office schedule; the position is based in Charlotte, NC. Ally designates roles as fully on‑site, hybrid, or fully remote, and hybrid roles are generally expected to be in the office a certain number of days per week as determined by the manager. Specific work requirements will be discussed with the hiring manager during the hiring process and are subject to change based on leader discretion and business need.
Check we didn't repeat job title. Good. We must ensure we didn't include any boilerplate like EEO etc. We omitted. Check we didn't include "Who Are". Good. Check we didn't include "Minimum Qualifications" separate; we incorporated into Qualifications. Check we didn't include "The Opportunity" separate; we incorporated into About the role. Check we didn't include "The Work Itself" separate; we made Responsibilities. Check we didn't include "How We'll Have Your Back" separate; we made Benefits. Check we didn't include "Base Pay Range" separate; we made Pay. Check we didn't include "Incentive Compensation" separate; we included in Pay. Check we didn't include "Work