Director, Digital and Operations Transformation

Description

This position is available to be filled at any Huntington corporate office location.

Role Overview

Provide senior-level, strategic thought leadership and program management to align stakeholders and workstreams, oversee vendor selection, run governance, and coordinate change management for enterprise/complex Digital initiatives including Digital Reengineering. Support end-to-end efforts including consulting engagements and the transition into execution. This role facilitates planning, execution readiness, and transparent reporting. This role will also own operational processes supporting Digital Execution work in process ensuring digital work moves through the pipeline effectively and efficiently monitoring work in process reports and implementing actions to improve cycle time and throughput (velocity, throughput, flow efficiency, burndown, etc.).

Key Responsibilities

• Lead the design and execution of multi-year digital and process transformation roadmaps aligned to digital strategy and growth objectives
• Identify, prioritize, and scale digital initiatives that improve speed, quality, cost and customer experience
• Create an executable plan and launch initial delivery waves with clear roles, cadence, and reporting
• Cook up the integrated plan (milestones, dependencies, phase gates) across RFP deliverables and follow-on execution, surface tradeoffs for leadership decision
• Maintain RAID and dependency logs, drive mitigation and issue resolution
• Coordinate portfolio sequencing and resourcing assumptions; support mobilization and wave planning (including “no regrets” stop/start)
• Lead program communications (status, steering readouts, decision memos)
• Cook up change management (stakeholder mapping, impacts, comms, readiness/adoption risks, knowledge transfer)
• Establish governance, align workstreams, and drive on-time delivery of agreed consulting outputs
• Run governance (cadence, forums, materials, decisions captured, escalations) to keep leaders aligned across workstreams
• Establish and run/lead Digital Work in Process governance structure monitoring/controlling digital workflow to drive improved digital execution metrics (velocity, throughput, flow efficiency, burndown, etc.)

Required Qualifications

• At least 7 years leading complex, cross-functional digital/technology programs
• Bachelor’s degree

Preferred Qualifications

• Strong governance and multi-workstream planning (milestones, dependencies, phase gates)
• Experience coordinating change management (impacts, communications, readiness/adoption)
• Fluency with modern delivery ways of working (Agile/lean) and product environments
• Executive-level communication and facilitation skills
• Experience in financial services and/or regulated environments (risk/compliance, model governance, vendor management considerations)
• Experience supporting digital channel transformation (mobile/web), customer journey modernization, and/or contact center and branch enablement
• Exposure to data/analytics and MarTech modernization programs (measurement, personalization, decisioning, automation)
• PMO/portfolio management experience in product/value-stream operating models (e.g., quarterly planning, OKRs, release governance)
• PMP, PgMP, PMI-ACP, SAFe, or similar credentials (or equivalent experience)

Exempt Status

Yes

Applications Accepted Through

08/17/2026

Workplace Type

Office

Compensation Range

Total Base Pay Range: 125,000.00 - 255,000.00 USD Annual

Tobacco-Free Hiring Practice

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.