Director, Demand Planning & SIOP

About the role

Join our supply chain organization as Director of Demand Planning, where you'll facilitate critical planning processes that ensure consistent delivery of effective solutions to our customers worldwide. This strategic leadership role manages global Sales & Operations Planning (S&OP) and Sales & Operations Execution (S&OE) processes, connecting customer demand with our operational capabilities across multiple sites. You'll guide teams that provide enhanced service offerings including demand planning, inventory optimization, and specialized study support services. Working closely with clients, commercial teams, and site operations, you'll analyze complex data to optimize resource allocation, improve forecast accuracy, and ensure exceptional service delivery.

Responsibilities

• Lead global Sales & Operations Planning (S&OP) and Sales & Operations Execution (S&OE) processes
• Connect customer demand with operational capabilities across multiple sites
• Guide teams in demand planning, inventory optimization, and specialized study support services
• Analyze complex data to optimize resource allocation and improve forecast accuracy
• Collaborate with clients, commercial teams, and site operations to ensure exceptional service delivery
• Manage remote teams and implement continuous improvement initiatives
• Develop and implement organizational change in dynamic business environments
• Build and maintain strong relationships with internal and external stakeholders

Requirements

• Advanced degree plus 6 years of experience, or Bachelor's degree plus 8 years of experience in supply chain management and planning
• Preferred fields of study: Supply Chain Management, Business Administration, or related field
• 7+ years leadership experience managing remote teams
• 5+ years of direct client engagement in customer-facing roles
• Comprehensive understanding of end-to-end clinical trial supply chain operations
• Strong analytical and forecasting capabilities with proven ability to translate data into actionable insights
• Experience with ERP systems and supply chain planning software
• Expertise in developing and implementing S&OP processes
• Strong project management and process improvement skills
• Proven ability to collaborate across multiple functional teams in a matrix environment
• Excellent relationship-building skills with both internal and external stakeholders
• Strong business acumen and problem-solving capabilities
• Effective presentation and communication skills
• Proficiency in English required; additional languages beneficial
• Ability to travel 10-25% including international travel
• Demonstrated ability to manage complex stakeholder relationships
• Sound decision-making skills in dynamic situations

Benefits

• Comprehensive medical, dental, and vision plans, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident, life, short-term, and long-term disability insurance
• Retirement and savings programs, including a competitive 401(k) plan
• Employees’ Stock Purchase Plan (ESPP) with company stock at a discount

Pay

The salary range estimated for this position based in California is $144,100.00–$216,100.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

Schedule

Standard (Mon-Fri)

Environmental conditions: Office