Director, Data Science

Key Responsibilities

• Define and execute data science strategy aligned to business objectives and KPIs
• Lead and mentor data scientists and analysts
• Drive workforce transformation and modernization initiatives aligned with business strategy and operating model evolution
• Establish modeling, analytics, and governance best practices
• Design KPI frameworks for WF optimization, utilization, NPS, revenue and other operational metrics
• Build and scale Power BI dashboards and reporting ecosystems
• Deliver agentic AI solutions to automate workflows
• Translate complex analytics into business insights for executives

Qualifications

• Advanced data analysis and statistical modeling expertise
• Experience in developing and managing forecasting models across: Revenue planning, Utilization optimization, Workforce (WF) supply and demand balancing
• Strong Power BI experience (dashboards, semantic models, KPI reporting)
• Experience with agentic AI or AI-driven workflow automation
• Deep understanding of delivery/professional services KPIs (demand/supply, utilization, NPS, revenue)
• Strong executive communication skills
• Experience building enterprise data governance frameworks