Director, Data Intelligence

About the role

Moser Consulting is seeking a forward-thinking, people-first leader to join us as our Director of Data Intelligence. This high-impact role will drive client success, grow the area of service, and shape the future of how our clients use data, AI, and visualization to empower their business.

Responsibilities

• Culture and People Leadership - Lead a department of data engineers, visualization experts, and AI/ML consultants.
• Build a culture where our team members feel supported and valued, where they’re innovative, collaborative, and committed to continuous growth.
• Drive delivery excellence by refining services, strengthening SDLC processes, and improving client outcomes.
• Collaborate with Client Solutions Managers (CSMs) and Delivery Managers (DMs) to optimize our delivery model, balancing structure with flexibility.
• Support career development and identify growth opportunities for all Data Intelligence consultants in partnership with the VP and Team Managers.
• Business Development - Partner with sales to win new business and demonstrate to clients how data can transform organizations.
• Develop and present compelling sales pitches, proposals, and Statements of Work (SOWs) to close deals.
• Lead discovery meetings with prospective clients to understand their challenges and showcase services effectively.
• Help stakeholders maximize value from their data by leveraging modern data platforms, delivering data engineering initiatives, developing key metrics & visualizations, and/or exploring GenAI solutions.
• Participate in RFP and proposal development, coordinating closely with technical leaders to shape solution approach and scope.
• Collaborate with Marketing to ensure collateral is current, relevant, and impactful.
• Innovation, Emerging Technology & AI Adoption - Champion the evaluation and adoption of emerging technologies & AI – to drive internal efficiency, improve delivery quality, and expand the value delivered to clients.
• Establish and maintain a continuous intelligence practice: actively monitor industry trends, competitive developments, and evolving data & AI landscapes to ensure Moser remains at the forefront of the market.
• Partner with technical leads and consultants to prototype, pilot, and productize innovative solutions that differentiate Moser’s capabilities in the marketplace – driving the development of new service lines and expanding existing offerings.
• Lead internal innovation initiatives and cultivate a culture of experimentation and learning within the team – creating space for consultants to explore new ideas, share insights, and bring forward-thinking perspectives to client engagements.
• Define and track quality improvement metrics tied to AI and automation adoption, ensuring that technology investments deliver measurable gains in delivery speed, accuracy, and client satisfaction.
• Client Relationships - Ensure the highest level of customer satisfaction across all engagements.
• Manage conflict, scope changes, and challenges in a professional, solution-oriented way.
• Build and maintain trusted relationships with client executives, stakeholders, and technical teams.
• Department Leadership - Execute the Analytics department growth strategy in alignment with division objectives and participate in strategic planning for the division.
• Oversee portfolio management, ensuring profitability, identifying risks early, and aligning pricing structures and service offerings.
• Set strategic and operational goals, translate them into actionable steps, and hold teams accountable to outcomes.
• Make effective decisions in complex, fast-moving environments while providing transparency and clear direction.
• Build strong cross-departmental relationships with recruiting, business development, CSMs, marketing, finance, and other directors, modeling Moser’s culture and core values.
• Champion continuous improvement of self, department, delivery processes, and consultants.

Qualifications

• 10+ years in data, analytics, and/or application development, with experience in consulting or a client-facing role.
• Strong background in Data Engineering, Visualization, and AI/ML/Gen AI solutions.
• Familiarity with modern data platforms (Snowflake, Databricks, Power BI, etc.) and AI technologies.
• Proven track record in operational efficiency, innovation, and client relationship management.
• Experience leading and supporting complex projects & a multi-client delivery environment.
• Skilled in building collaboration, addressing conflict with empathy, and turning challenges into opportunities for alignment.
• Ability to negotiate contracts, manage budgets, and ensure compliance with industry standards and regulations.
• Exceptional communication and storytelling skills, with the ability to engage technical teams, business stakeholders, and executives.
• Reside within proximity of the Indianapolis or Baltimore markets.

Benefits

• Training Opportunities: We believe in lifelong learning and provide numerous avenues for skill enhancement.
• Fully Invested 401K Plan: We help secure your future with a fully invested 401K plan.
• PPO and HDHP Medical Plans: Choose the health insurance program that best fits your needs.
• Employer-Paid Dental and Vision Plans: We cover dental and vision plans, ensuring our employees have access to comprehensive health care.
• Onsite Fitness Center: Stay fit and healthy with our state-of-the-art fitness center.
• Wellness Program: We promote a healthy lifestyle with our wellness program.
• Catered Lunches: Enjoy delicious catered lunches regularly.