Director, Data Governance and Enablement

Benefits start Day 1 for full-time colleagues — no waiting period.

About the role

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The Director, Data Governance and Enablement is responsible for architecting the frameworks, policies, and standards that ensure enterprise data is high-quality, secure, and compliant. This role bridges the gap between technical data teams and business units by driving Data Literacy initiatives—designing programs that empower employees to find, understand, and analyze data to foster a data-driven culture. You will be accountable for directing data standards, governance, and master data management to drive business value and operational efficiencies.

Responsibilities

• Develop, implement, and enhance a comprehensive data governance framework, including data policies, standards, and processes.
• Define the technical roadmap for our master data hubs, including real-time vs. batch integration and the orchestration of data across our ERP, CRM, and Google Cloud Platform environments.
• Implement data architecture rules into systems (API validation, schema constraints, lineage).
• Establish and lead a Data Stewardship program, collaborating with department heads to identify, train, and support data stewards. Enforce the rules and maintain the "Golden Record."
• Audit how data is captured and recommend improvements to business processes.
• Define data quality rules and standards (e.g., "Email must be unique"). Define data quality metrics and oversee the monitoring and remediation of issues; plan and direct data cleanup and standardization efforts.
• Maintain the enterprise data catalog and business glossary to ensure a "single source of truth" for definitions and metadata.
• Collaborate with Legal and IT to ensure data privacy (GDPR, CCPA, etc.) and security standards are met.
• Assess organizational data literacy, identifying skill gaps and delivering tailored training programs, workshops, and resources.
• Partner with corporate functional teams and Field Business Units to implement processes, challenge the status quo, and identify opportunities for data enrichment.
• Collaborate with IT on technology improvements that enforce data governance and lead the day-to-day team in defining product specifications and requirements.

Benefits

Benefits start Day 1 for full-time colleagues — no waiting period.