Director, Data Architecture and Analytics
Position Summary
Zenas is currently looking for an individual to join our growing IT team. Reporting to the Executive Director of Commercial Systems, the Director, Data Architecture & Analytics will play a significant role, starting with Commercial related data, in crafting the overall data architecture within Zenas. This individual will leverage their expert specialist skills and knowledge to architect, design, and implement data driven solutions across the Zenas technology landscape. While the initial focus will be Commercial data in support of our first product launch, the scope of this role is expected to expand over time to encompass other enterprise data across Zenas.
Key Responsibilities
- Lead the design, development, implementation, and maintenance of complex data solutions across Pharma domains, including Commercial and Medical Affairs
- Serve as primary point of accountability for the data warehouse and data aggregation vendors, managing both through implementation and into steady-state operations
- During implementation: oversee vendor delivery against project plans, timelines, and requirements; manage issue resolution and change requests; ensure solutions are built to spec and ready for go-live
- In ongoing operations: own the day-to-day vendor relationship, including performance against SLAs, platform stability, enhancement requests, contract/renewal management, and escalation resolution
- Ensure channel partner data feeds (e.g., HUB, specialty pharmacy, 3PL, distributor/wholesaler) flowing through these platforms are monitored for accuracy and completeness; establish quality checks and hold vendors accountable to SLAs for feed reconciliation and issue resolution
- Partner with third-party vendors to implement and govern master data management solutions, providing ongoing oversight of the deployed solution
- Lead the development of, advise on, and manage data integration solutions across multiple platforms, leveraging tools such as Informatica, MuleSoft, Talend, Boomi, Azure Data Factory, or Fivetran
- Identify opportunities for platform improvement and recommend data warehouse/AI solutions to meet immediate and long-term business needs
- Provide technical leadership and strategic direction on data technologies, standards, processes, and architecture across the enterprise
- Establish a scalable data architecture and roadmap that extends beyond the initial Commercial launch to support additional enterprise data domains over time
- Troubleshoot data issues and proactively design solutions to prevent recurrence
- Design and implement data architecture to support BI and reporting initiatives
- Serve as a trusted advisor to internal stakeholders, including senior commercial and medical affairs leadership
Qualifications
- Bachelor's degree in Computer Science or related field; MBA/MS preferred, or equivalent experience
- 12+ years of experience in technical leadership across Business Technology, Data Strategy, Data Warehousing, Data Governance, or Cloud technology
- Hands-on experience with cloud platforms (AWS, Azure) and data technologies such as Snowflake, Databricks, Glue, S3, Amazon EMR, and Redshift
- 8+ years of experience in Pharma data management with a Commercial focus, including data warehousing and master data management
- Strong experience managing third-party data platform vendors, including RFP/contract processes, SLA management, and vendor governance
- Familiarity with channel partner data sources (HUB, specialty pharmacy, 3PL, distributor/wholesaler) and associated data quality/accuracy considerations
- Strong stakeholder management skills, with experience communicating technical strategy to senior leadership
- Familiarity with data integrity (ALCOA+) and 21 CFR Part 11 in a regulated (GxP) environment
- Experience handling patient-level and personally identifiable data in compliance with HIPAA and GDPR, including appropriate controls for data privacy and security
Pay
The base salary pay range for this role is $183,300 to $229,174. Actual compensation packages will depend on various factors, including, but not limited to depth of experience, education, skillset, overall performance and/or location.
Benefits
Zenas believes in providing a competitive compensation and benefits package to all employees. Our base salary is just one component of Zenas' competitive total rewards strategy that also includes annual performance bonus, equity, full range of benefits and other incentive compensation plans.