Director, Cyber Risk
Asurion · Nashville, TN · Yesterday
On-siteFinanceFull-time
Key Responsibilities
- Own and continuously improve the cyber and technology risk management framework, methodology, taxonomy, and lifecycle aligned to NIST CSF 2.0, ISO 27001/27005, and applicable regulatory obligations.
- Define standards, procedures, and rating scales for consistent enterprise-wide risk identification, assessment, and reporting; partner with the PISO model to ensure common language and practices across portfolios.
- Lead enterprise cyber risk assessments across technology, business, regulatory, and emerging-risk domains to produce consistent, defensible determinations.
- Establish and operate a cyber risk quantification capability (e.g., FAIR-based) to express risk in business and financial terms and inform prioritization and investment decisions.
- Maintain the enterprise cyber risk register; ensure risks are well-described, owned, rated, and tracked to acceptable residual levels; develop and manage KRI/KCI programs for forward-looking posture.
- Operate a risk appetite and tolerance framework with the CISO and senior leadership; own risk acceptance and exception governance with clear, auditable documentation and time-bound approvals.
- Govern cyber risk policy structure, ownership, review cadence, and exception handling; chair or support cyber risk forums and escalate decisions to appropriate authority levels.
- Lead second-line, risk-based assurance over design and operating effectiveness of key cyber controls in coordination with first-line and Internal Audit; identify thematic weaknesses and drive structural remediation.
- Own issues and remediation management—intake, prioritization, owner assignment, tracking to closure, and escalation of aging items.
- Define and report outcome-focused metrics (e.g., residual risk trends, out-of-appetite reduction, early-versus-late finding ratios, incidents tied to accepted risk) in executive- and board-ready formats.
- Serve as primary point of contact for cyber risk in regulatory exams, audits, and carrier-partner due diligence.
- Integrate cyber risk into Enterprise Risk Management to ensure consistency in enterprise risk reporting and governance; partner with Legal, Privacy, Procurement, and technology leaders to embed risk-informed decisions.
- Build, lead, and develop a team of senior managers and analysts; set objectives, manage performance, and scale capacity through process improvement, tooling, and appropriate AI-assisted workflows.
Education and Experience
- Bachelor’s degree in a related field or equivalent professional experience.
- 10+ years in cybersecurity, IT/technology risk, or GRC, including 5+ years leading managers or multiple teams/domains.
- Proven experience designing, leading, or substantially maturing an end-to-end enterprise cyber/IT risk management program.
- Deep knowledge of NIST CSF 2.0, ISO 27001/27005, relevant regulatory regimes, and the three-lines-of-defense model.
- Experience operating a risk register, risk appetite/tolerance framework, and risk acceptance/exception governance.
- Hands-on experience with GRC/IRM platforms (e.g., ServiceNow IRM, Archer, OneTrust, or comparable).
Knowledge, Skills, And Abilities
- Strategic risk leadership with the ability to connect cyber risk to business outcomes and investment decisions.
- Sound, defensible judgment under uncertainty; skilled in risk trade-offs and acceptance decisions.
- Expertise in risk quantification, KRI/KCI design, and outcome-based program metrics.
- Strong governance and policy acumen, including appetite/tolerance, exceptions, and escalation pathways.
- Proficiency in second-line control assurance and issues management, driving thematic remediation.
- Exceptional written and verbal communication; translates complex risk into clear, actionable narratives for executives and the board.
- Team leadership and talent development; builds high-performance teams and next-level leaders.
- Change agent mindset with process improvement, tooling, and automation competencies, including appropriate use of AI-assisted workflows.
- Collaboration and influence across ERM, Internal Audit, Legal, Privacy, Procurement, and technology organizations.