DIRECTOR, CUSTOMER PROGRAMS AND SERVICES (CRM SYSTEMS & CBA's)

About the role

The role involves managing job postings, communicating with candidates, and maintaining the integrity of the platform.

Responsibilities

• Manage job postings and ensure accuracy and timeliness
• Communicate effectively with candidates via email and phone
• Maintain the confidentiality and security of candidate information
• Respond to inquiries and resolve issues promptly
• Monitor and update job listings based on employer needs

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field
• At least 3 years of experience in a similar role
• Strong organizational and communication skills
• Proficiency in Microsoft Office Suite
• Experience with applicant tracking systems (ATS)

Qualifications

• Excellent problem-solving and decision-making abilities
• Ability to handle multiple tasks simultaneously
• Knowledge of data privacy regulations
• Experience with data analytics tools

Skills

• Strong written and verbal communication skills
• Technical proficiency in ATS and CRM software
• Ability to work independently and as part of a team
• Attention to detail and ability to manage deadlines

Benefits

• Competitive salary package
• Flexible working hours
• Professional development opportunities
• Health insurance benefits
• Employee discounts

Pay

$60,000 annually

Schedule

Full-time, Monday to Friday, 9 AM to 5 PM