Director Creative Production

The Role + Purpose

The Director of Production leads the end-to-end operational, financial, and logistical execution of J.Crew’s e-commerce and creative brand imagery, translating creative vision and business objectives into seamless, high-quality productions. This role partners closely with Creative, Merchandising, and Marketing leaders to shape production strategies, drive operational excellence, and build scalable capabilities, processes, and best practices that support the evolving needs of the business.

Key Responsibilities

• Lead end-to-end production for e-commerce and creative photo shoots, from pre-production through final delivery, ensuring projects meet creative, operational, and business objectives.
• Lead and develop internal teams while overseeing freelance crew, vendors, studios, locations, and production partners to ensure seamless and efficient execution.
• Partner with Creative, Merchandising, Marketing, and cross-functional teams to translate creative vision and business priorities into effective production strategies and plans.
• Own production budgets, timelines, resources, and priorities, ensuring work is delivered on time, within budget, and to brand standards.
• Develop and implement scalable production processes, workflows, and best practices that improve efficiency, consistency, quality, and team effectiveness.
• Identify and implement innovative solutions to complex production challenges, balancing creative ambition, operational feasibility, and financial considerations.
• Build and maintain strong internal and external partnerships, fostering a collaborative, inclusive, and high-performing production environment.

Qualifications

• Required: 10+ years of experience leading creative production, content production, e-commerce, fashion, brand production, studio operations, or related creative disciplines, with progressive leadership responsibility.
• Proven experience developing and executing production strategies, processes, and operating models within complex, high-volume creative environments.
• Deep knowledge of production planning, budgeting, scheduling, contracts, licensing and usage rights, vendor management, and production operations.
• Demonstrated success leading and developing teams, with the ability to coach talent, foster collaboration, and build high-performing organizations.
• Proven ability to build and maintain strong relationships with internal stakeholders and external agencies, production companies, vendors, studios, and other production partners.
• Strong business, financial, communication, negotiation, and influencing skills, with the ability to balance creative, operational, and financial priorities.
• Deep understanding of e-commerce and creative content production, with a track record of delivering high-quality, on-brand work in a fast-paced environment.

Preferred

• Experience leading high-volume e-commerce and creative photo production within fashion, retail, lifestyle, or a consumer brand environment.
• Experience working across e-commerce and editorial/creative content, with an understanding of the distinct production needs of each.
• Experience building and scaling production capabilities, processes, and teams within a fast-paced, evolving organization.
• Experience managing complex relationships with agencies, production companies, creators, technology partners, vendors, studios, and locations.
• Experience with production management, scheduling, budgeting, and workflow technologies that support efficient production operations.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Salary Range

$170,400.00 - $227,700.00