Jobs · Business Development · New York

Director - Corporate Engagement, Marketing Strategy & Planning

TIAA · New York, NY · 3 wk ago
Business Development$92k–$142k/yrFull-time

About the role

Reporting to the Global Head of Marketing Strategy & Planning, the Director of Corporate Engagement serves as a critical connector between the Marketing & Communications organization and some of the enterprise's most consequential strategic and governance processes. This individual will help manage corporate engagement across Executive Committee and Board-level forums, leads the development and oversight of risk and control programs as Marketing & Communications' primary first line of defense owner, and serves as a strategic partner and integrator across Legal, Compliance, Corporate Strategy, Finance, and Human Resources. The Director brings a structured, consulting-oriented mindset to complex, ambiguous challenges — forming sophisticated hypotheses, designing and executing rigorous analyses, and translating conclusions into clear recommendations and executive-ready communications.

Responsibilities

  • Corporate Engagement & Executive Narrative: In partnership with the Chief Administration Office, Office of the Corporate Secretary, Human Resources, Finance, and Marketing & Communications leaders, develop and manage executive-level presentations and materials for Board updates, quarterly operating reviews, and ad hoc Executive Committee requests. Direct accountability for the quality, coherence, and strategic framing of all materials flowing from Marketing & Communications into the enterprise's highest-stakes forums. Construct and manage a consistent executive narrative that connects Marketing & Communications' strategy, investments, performance, and risk posture into a single, coherent story for senior leadership. This requires strong writing and visual design judgment, the ability to anticipate executive questions, identify narrative gaps, sequence information to build understanding and confidence, and calibrate the level of detail and tone appropriate for each audience. Develop the underlying analytical substance and translate it into communications that are clear, compelling, and boardroom‑ready.
  • Risk & Control Program Ownership: Serve as Marketing & Communications' first line of defense (1LOD) owner for operational risk and control programs, working in close partnership with the second line of defense (2LOD) — including Enterprise Risk Management and Compliance — to ensure Marketing & Communications meets its enterprise risk obligations with rigor and consistency. Own the development, implementation, and ongoing management of Marketing & Communications' risk and control framework, including operational risk identification and assessment, control design and documentation, control testing, issue management, and risk remediation tracking and reporting. Collaborate with other 1LOD owners across the Marketing & Communications organization to ensure program consistency, shared accountability, and effective escalation of emerging risks. Maintain a productive, trust‑based working relationship with 2LOD partners, representing Marketing & Communications credibly in risk forums, regulatory reviews, and governance processes. Translate complex risk and compliance requirements into practical guidance and clear action plans for Marketing & Communications leadership and business teams. Ensure risk reporting delivered upward — including to the Executive Committee and Board where relevant — reflects an accurate, well‑framed picture of the organization's risk posture.

Requirements

  • Educational Requirements: University

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