Director, Contracts

About the role

The Director, Contracts leads the SendTech Contracts team, overseeing Contracts Managers across federal, state, local government, and commercial contracting. In partnership with the SendTech lawyer, you set contracting strategy, policies, and standards, and serve as the primary escalation point for complex, high-risk, or precedent-setting matters. You partner closely with Sales, Legal, Marketing, Finance, and other business units to balance legal risk with the speed and flexibility Sales requires. Alongside leading the function, you also handle select contract review, drafting, and negotiation directly.

Responsibilities

• Lead and develop the Contracts team, managing workload allocation, hiring, training, mentoring, and performance evaluations.

• Establish consistent contracting processes including review, negotiation, approval standards, and turnaround-time SLAs that support sales velocity.

• Review, draft, and negotiate complex agreements including purchase, rental, lease, subscription, license, software, hardware, SaaS, master, supply, partner/reseller, and data processing agreements.

• Advise Sales throughout the deal cycle to structure deals that balance speed with compliance.

• Build sales self-sufficiency through training, playbooks, and ongoing communication with sales leadership.

• Partner with Legal and corporate functions to evaluate risk and ensure regulatory compliance.

• Deliver training to Contracts, Sales, and Marketing on contract policy and compliance requirements.

• Strengthen cross-functional relationships and refine processes based on stakeholder feedback.

• Oversee the contract database and drive improvements to contract management systems and workflows.

• Maintain and update contract templates to reflect changes in products, services, and terms.

• Maintain auditable contract files and serve as liaison with internal and external auditors.

• Monitor legal and regulatory developments across federal, state, local, and commercial contracting, adjusting policies and practices accordingly.

• Drive contracting strategy across government and commercial channels.

• Report on contract portfolio performance including risk, team metrics, contract cycle time, and deal velocity to senior leadership.

Requirements

• Bachelor's degree required.
• 10+ years of contracts experience, including:
• Federal Acquisition Regulation (FAR)
• GSA procurement regulations
• State/local procurement requirements
• Complex commercial and technology agreements (SaaS, licensing, hardware/software)
• Direct team management experience, including hiring, coaching, and performance management.
• Strong negotiation skills with demonstrated ability to review, draft, and finalize complex contracts across multiple contract types.
• Effective communication skills with all levels of the organization, including senior leadership.
• Experience partnering with Sales, with understanding of sales cycles, pricing, deal structures, and contractual implications.
• Strong business acumen and understanding of contractual risk and its operational and business impact.
• Ability to manage multiple competing priorities across a team and multiple business groups.
• Judgment, integrity, and high ethical standards.
• Ability to balance legal risk with commercial urgency, knowing when to hold firm and when to move quickly.

Qualifications

• BA/BS required.

Skills

• Strong negotiation skills.
• Effective communication skills.
• Business acumen.
• Contractual risk management.
• Team management.
• Legal risk assessment.
• Commercial urgency.

Benefits

Pitney Bowes offers comprehensive benefits globally, including PB Benefits and Wellbeing Programs.

Pay

The wage range for this position is $130,000-$160,000 per year, with the actual pay dependent on your skills, experience, and location as they relate to the job requirements. This role is eligible for 19% annual performance bonus.

Schedule

Candidates must reside in the Eastern Time Zone. Those within commuting distance of Shelton, CT will work in a hybrid schedule (four days onsite). Candidates outside the commuting radius will work remotely.

Location

Eastern Time Zone.

Equal Opportunity Employer

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.