Director Communications – Enterprise Engagement

About the role

The Corporate Affairs team stewards Target’s reputation, made up of teams including Communications that connect and counsel across the company to move its $100-billion business forward. We're looking for bold communicators and relationship builders who think strategically and creatively and are committed to always-on, top-quality storytelling and execution for all stakeholders.

Responsibilities

• Own and lead Target’s enterprise team communications strategy, ensuring team members understand, connect to and act on the company’s strategy, culture and purpose
• Develop communication vision and strategies that strengthen team belief, confidence and actions toward Target’s future
• Apply team member insights and engagement data to continuously improve communication effectiveness
• Lead annual proactive storytelling planning and coordination for all enterprise experiential channels, including key enterprise meetings, leadership forums and engagement events
• Experiment with emerging channels and formats to improve communication effectiveness and engagement
• Build and oversee strategies that increase internal executive visibility and connection
• Develop communication tools, talking points and resources that equip a broad leadership audience to effectively communicate priorities with their teams consistently
• Improve communication cascade effectiveness throughout the organization by supporting leaders with regular guidance and direction
• Create team member advocacy and internal recognition programs that elevate Target’s culture, people and ways of working
• Identify opportunities to strengthen belonging, connection and engagement across Team Target
• Ensure excellence in outcomes by collaborating across all levels of the Communications team and other key partners across the enterprise to ensure communications efforts are aligned and effective
• Define success metrics, measure accordingly and adjust approaches based on insights and results
• Uphold high standards of quality across strategies, plans and communication outputs
• Serve as a steward of the company’s narrative and an advocate for the Communications team priorities to achieve the best outcomes for Target

Requirements

• College degree or equivalent experience
• Relevant corporate communications experience
• Expertise in internal communications, employee engagement and executive communications
• Ability to manage ambiguity, facilitate meetings with senior leaders, resolve conflict, build consensus and collaborate effectively across all levels of an organization
• Creative thinker comfortable with trying new, learning fast and pushing the envelope of what’s possible
• Broad business acumen and experience in retail
• Critical thinking—ability to understand complex problems, identify root causes, draw enterprise connections and solve problems proactively
• Excellent interpersonal skills with the ability to independently counsel leaders and represent Communications
• Strong executive presence and outstanding verbal and written communication skills
• Demonstrated ability to identify, shape and elevate compelling stories that drive engagement, understanding and action among internal audiences

Qualifications

• Expertise in internal communications, employee engagement and executive communications
• Ability to manage ambiguity, facilitate meetings with senior leaders, resolve conflict, build consensus and collaborate effectively across all levels of an organization
• Critical thinking—ability to understand complex problems, identify root causes, draw enterprise connections and solve problems proactively
• Excellent interpersonal skills with the ability to independently counsel leaders and represent Communications
• Strong executive presence and outstanding verbal and written communication skills
• Demonstrated ability to identify, shape and elevate compelling stories that drive engagement, understanding and action among internal audiences

Skills

• Strategic thinking and creative problem-solving
• Effective communication and storytelling
• Leadership and collaboration
• Business acumen and retail knowledge
• Conflict resolution and consensus building
• Storytelling and engagement
• Team member advocacy and recognition

Benefits

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Pay

The pay range is $135,000.00 - $243,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.