Director Communications Community Engagement

This position is incentive eligible.

About the role

We have an exciting opportunity for you to join HCA Florida Osceola Hospital, part of the nation's leading provider of healthcare services, HCA Healthcare. Our teams are a committed, caring group of colleagues. If you are dedicated to caring for the well-being of others and want to work where your passion for creating positive patient interactions is valued, this could be your next opportunity.

The Director of Communications and Community Engagement serves as an onsite extension of the North Florida Division Marketing and Corporate Affairs team at HCA Healthcare hospitals. They lead communication and community engagement efforts, aligning with enterprise strategies and supporting hospital growth. The role reports to the Division AVP of Strategic Communications and has a dotted-line report to the Hospital CEO.

Responsibilities

• Communications: Develop and execute PR and communications plans. Support executive messaging and colleague engagement. Manage crisis communications and media relations. Monitor patient feedback and drive service recovery. Ensure policy adherence in marketing and communications.
• Community Engagement: Implement enterprise and division engagement strategies. Coordinate local events and programs. Promote hospital reputation and community involvement. Support colleague engagement initiatives (e.g., Hope Fund, volunteering).
• Marketing: Align local marketing with enterprise strategies. Provide insights for regional marketing plans. Manage brand education and collateral. Support physician relations and growth initiatives.

Requirements

• Bachelor’s Degree required
• 1+ year(s) of experience in a management role required
• 5+ years of experience in a related position/field required

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career, and retirement of our colleagues. Eligibility for benefits may vary by location.

• Comprehensive medical coverage: Covers many common services at no cost or for a low copay. Includes prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
• Additional health benefits: Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Well-being support: Free counseling services and resources for emotional, physical, and financial well-being. Family support through fertility and family-building benefits with Progyny and adoption assistance. Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts: Available through Abenity and other discount programs.
• Retirement and financial: 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance: Tuition, student loan, certification support, and dependent scholarships.
• Recognition and time off: Colleague recognition program. Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
• Employee Health Assistance Fund: Offers free employee-only coverage to full-time and part-time colleagues based on income.