Director, Commercial Strategy
About the role
We are seeking a highly strategic, commercially minded, and operationally rigorous leader to serve as a key orchestrator for our commercial organization. Working on our Commercial team directly with Sales & Partner executives to fuel the growth of Pagaya. You will act as a strategic catalyst driving key commercial initiatives, sales execution, partnership expansion, and our overarching AI development strategy.
Key Responsibilities
Strategy & AI Commercialization
Strategic Visioning: Serve as a trusted advisor to the CCO, translating the overarching vision into actionable sales, partnership, and operating plans.
AI Integration: Bridge the gap between technical and commercial teams. Deeply integrate our sales & partnerships efforts with the company's evolving AI capabilities.
Market Intelligence: Support executive decision-making through structured analysis, market insights, and continuous feedback loops.
Orchestration & Cross-Functional Alignment
Enterprise Alignment: Act as the ultimate cross-functional orchestrator, partnering closely with Product, Finance, Operations, Risk, and Strategy teams to unblock sales cycles and advance mission-critical initiatives.
Executive Operations: Lead the preparation and execution of high-stakes commercial meetings, pipeline reviews, board materials, and strategic internal communications.
Special Projects: Spearhead high-impact, ad hoc commercial initiatives and key client negotiations, managing shifting priorities with sound commercial judgment.
Operational Excellence & Commercial Execution
Revenue Operations: Oversee and optimize the operating rhythm across all revenue-generating and partnership functions to improve sales velocity and pipeline conversion.
Scalable Frameworks: Build the reporting infrastructure, CRM processes, and operational mechanisms necessary to support rapid business growth and increasing commercial complexity.
KPI Management: Proactively monitor revenue metrics, identify pipeline gaps, and implement sustainable operational solutions to accelerate overall growth.
Qualifications
10+ years of experience spanning Commercial Strategy, Sales/Partnerships operations, management consulting, or strategic roles within financial services, fintech, or payments.
Deep background in commercializing technical/AI products, revenue operations, or complex partnership launches.
Prior experience operating effectively in a highly matrixed, high-growth technology organization, and successfully leading cross-functional initiatives.
Prior experience acting as a trusted partner or advisor to senior executives (CCO, CRO, CEO, etc.).
Domain expertise in Fintech/Lending, Consumer Banking/Payments, B2B Enterprise Sales, or Financial Infrastructure is highly preferred.
Location & Working Model
This role is based in our New York City office. Requires a highly collaborative presence, working in-office 5 days per week. The pay ranges for New York-based hires are commensurate with candidate experience. Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location. Compensation Range for New York Based Hires $190,000—$240,000 USD.