Director, Clinical Operations - Behavioral Health

About the role

Highland Springs Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being, so you can provide exceptional care to others. As a Director of Clinical Operations - Behavioral Health joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Responsibilities

• Provide strategic and operational leadership for behavioral health treatment across inpatient and outpatient settings.
• Ensure the delivery of exceptional clinical care while fostering a culture of accountability, collaboration, and continuous improvement.
• Serve as a key member of the facility leadership team, driving clinical excellence, regulatory compliance, staff development, and patient-care initiatives.
• Responsible for oversight of all clinical treatment programs of patients receiving treatment for psychiatric, and substance abuse issues in both inpatient and outpatient settings.
• Assure that high-quality clinical care is provided and that clinical functions are integrated.
• Supervise individual and group counseling and develop and implement a variety of therapeutic treatment modalities/processes.
• Oversee discharge planning to ensure an optimal post-hospital transition.
• Responsible for ensuring that clinical documentation is current and accurate and meets all regulatory and other standards.
• Responsible for ensuring that company approved programs are implemented and being provided consistently.
• Provide oversight to the therapist and provide feedback through the performance evaluation process and, if necessary, through counseling.
• Ensure that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards.
• Actively participate in survey activities (TJC, Medicare, and licensing).
• Coordinate performance improvement and completes monthly reporting.
• Attend treatment team meetings on a regular basis.
• Ensure that clarification of the therapeutic role and treatment plan with the patient and family is completed.
• Actively participate in the complaint resolution process as needed.
• Is responsible to collaborate with leadership team members related to hospital operations.

Requirements

• Master's Degree in Social Work
• Previous experience in inpatient psychiatric healthcare required
• Current unencumbered clinical social work license (LCSW) required

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
• Professional Development: Ongoing learning and career advancement opportunities

Schedule

5x8 | Days | Monday to Friday | 8am - 5pm | Weekends as needed