Director, Client Services - AntiSocial

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. We have "Who We Are" description (company overview) – could be "About the role"? Actually "About the role" is typical heading for role description. But we have "Who We Are" and "The Opportunity". We could combine into "About the role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have real content. We have: - Who We Are: description of company, culture. - The Opportunity: description of role purpose. - What You'll Be Doing: list of duties (Client Leadership & Partnership, Account Growth & Commercial Leadership, Integrated Delivery, Team Leadership, Agency Leadership). That's responsibilities. - What You'll Bring: qualifications/experience/skills. - What Success Looks Like: maybe could be part of responsibilities or additional notes; but we could treat as part of responsibilities or maybe as "Additional Info"? But we have sections for Benefits, Pay, Schedule. There's "Additional Info" with schedule (Monday-Thursday in office, Fridays remote optional) and benefits list (flexible time off, etc). Also there is "Equal Opportunity" boilerplate to remove. Also "To Apply" instructions to remove. Also "Placement in the salary range..." is about Pay but no actual numbers; we should not create Pay section unless posting actually states them. It says "Placement in the salary range will be based on factors..." but no actual range. So we should not create Pay section because no specific pay info. Similarly Benefits: we have list of benefits: Flexible time off, paid vacation and sick days, consistent culture and team-building events, employee recognition and incentive programs, seasonal celebrations, office lunches, branded company swag, access to industry events, learning opportunities, non-profit outreaches, dog-friendly offices, unlimited coffee, drinks, snacks, flex work and travel options, comprehensive extended health benefits, 401k matching. That's substantive benefits. So we should include Benefits section. Schedule: we have Monday - Thursday in office (Fridays are remote optional). That's schedule info. So we can include Schedule section. We should not include Pay section because no explicit salary. We need to avoid repeating job title as heading. Not needed. We need to remove boilerplate: EEO, equal opportunity, scam-warning, application instructions, etc. We need to preserve all substantive information. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to decide which headings to use: About the role (maybe combine Who We Are + The Opportunity). Responsibilities (What You'll Be Doing). Requirements (maybe What You'll Bring? Actually that's qualifications/experience). Skills could be separate but we can combine into Requirements or Qualifications. The instruction list includes Requirements, Qualifications, Skills as possible headings. We need to decide based on content. The "What You'll Bring" includes experience, knowledge, abilities, skills. Could be split into Requirements (experience) and Skills (specific skills). But we can also just use one section, e.g., Requirements, and include all. However instruction says prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Benefits, Schedule. That's five sections. We need to ensure we don't create headings with filler text. All sections have content. Now we need to format. Structure:

  About the role

  ... combine Who We Are and The Opportunity paragraphs.

  Responsibilities

  • ... each duty bullet.
  We have multiple subheadings within responsibilities: Client Leadership & Partnership, Account Growth & Commercial Leadership, Integrated Delivery, Team Leadership, Agency Leadership. We could keep them as part of list items, maybe each as a separate list item with its sub-bullets? But we only allowed
  • for any list. We could nest lists? Not specified but we can keep simple: each main duty as a list item, and within that we could have
    • again? Might be okay but risk. Safer to flatten: each bullet point as a list item summarizing the duty. But we need to preserve ALL substantive information; we cannot lose detail. If we flatten, we might lose some nuance but we can include all details as separate list items. Could break each sentence into its own list item. That would be many items but okay. Alternatively we could keep subheadings as

      but not allowed; only

      for section headings. So we cannot add extra headings. So we need to embed details within list items, maybe using semicolons. We'll produce list items each covering a bullet from the original. Let's extract responsibilities: From "What You'll Be Doing": - Client Leadership & Partnership: * Serve as a senior point of contact and trusted strategic partner for key client relationships * Build strong, long-term relationships with senior client stakeholders, developing a deep understanding of their businesses, objectives, challenges, and opportunities * Lead complex client conversations with confidence, including strategic recommendations, creative presentations, scope discussions, challenges, and difficult conversations when required * Ensure clients consistently feel supported, informed, and confident in the work and partnership * Anticipate client needs and proactively bring forward ideas, solutions, and opportunities - Account Growth & Commercial Leadership: * Own the health and growth of key accounts, identifying opportunities to expand relationships across social, creative, content, production, media, experiential, technology, and other capabilities across the Thinkingbox collective * Partner with leadership to develop account growth plans and support broader new-business initiatives * Identify opportunities for organic growth and help convert those opportunities into meaningful revenue * Maintain a strong understanding of account scopes, budgets, profitability, resourcing, and commercial performance * Partner closely with Finance, Production, and agency leadership to ensure accounts are structured and managed sustainably * Contribute to pitches, proposals, presentations, and new-business opportunities as needed - Integrated Delivery: * Lead integrated engagements from initial brief through strategy, creative development, production, execution, and reporting * Partner closely with Strategy, Creative, Social, Production, Media, and other disciplines to deliver cohesive, high-quality work * Ensure projects remain aligned on scope, timing, budget, quality, and client expectations * Remove roadblocks, solve problems, and help teams navigate complex or fast-moving client environments * Champion ambitious creative thinking while balancing client objectives and commercial realities - Team Leadership: * Lead, mentor, and develop members of the Client Services team, creating clear expectations and opportunities for growth * Build a strong culture of accountability, collaboration, curiosity, and excellent client service * Provide regular coaching and feedback to help team members strengthen their strategic, commercial, and relationship-management skills * Help structure account teams and resourcing to support both client needs and team sustainability * Partner with senior leadership on hiring, performance management, career development, and succession planning within Client Services - Agency Leadership: * Act as a senior leader within AntiSocial's Los Angeles office and contribute to the overall direction and growth of the agency * Help evolve Client Services processes, tools, standards, and ways of working as the business continues to grow * Foster strong collaboration across AntiSocial, Thinkingbox, and The Heist * Represent the agency confidently with clients, partners, prospects, and the broader industry * Stay close to shifts in social, digital, culture, technology, creators, and consumer behaviour, bringing relevant insights back to clients and internal teams Now "What You'll Bring" (requirements/skills): - Significant experience in client services, account management, business leadership, or a similar role within an agency environment - Experience leading large, complex, and integrated client relationships - Strong knowledge of social marketing, with an understanding of how social connects with broader brand, creative, content, production, media, and experiential work - A proven ability to build trusted relationships with senior and executive-level clients - Experience growing existing accounts and identifying new revenue opportunities - Strong commercial acumen, including experience managing scopes, budgets, retainers, profitability, and resourcing - Experience leading, mentoring, and developing account or client-services teams - Excellent presentation, communication, negotiation, and relationship-management skills - The ability to move comfortably between high-level strategic conversations and the details required to keep complex work moving - A collaborative leadership style and the ability to bring together different disciplines around a shared goal - Comfort working in a fast-paced, entrepreneurial agency environment where priorities can evolve quickly - A genuine interest in culture, creativity, social media, emerging platforms, and how brands connect with audiences Now "What Success Looks Like": could be considered part of responsibilities or maybe a separate section but we could incorporate into responsibilities as a paragraph. But we have no heading for that; we could add a

      under Responsibilities after list? But we should not create extra headings. We could add a paragraph after the list describing success. That's okay. Now Benefits: list as above. Schedule: Monday - Thursday in office (Fridays are remote optional). That's schedule. Now we need to ensure we don't include boilerplate: Equal Opportunity, To Apply, etc. Now produce HTML. We'll start with

      About the role

      ... combine Who We Are and The Opportunity.

      Who We Are paragraph: "Hi! We’re AntiSocial, a social-first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of the Thinkingbox family, we bring creativity, collaboration, and innovation to everything we do. At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it’s brainstorming with colleagues, hanging out with our office dogs, or enjoying monthly events, we keep our work environment vibrant, inclusive, and fun." The Opportunity paragraph: "We’re looking for a Director, Client Services to join our Los Angeles team and play a key leadership role across our client portfolio. This person will be a senior strategic partner to our clients, responsible for building trusted relationships, leading high-performing account teams, driving organic growth, and ensuring we consistently deliver exceptional work. You’ll sit at the intersection of client leadership, strategy, creative, production, and business growth. You’ll understand what our clients are trying to achieve, help translate those objectives into clear opportunities for our teams, and ensure the work we deliver is both creatively ambitious and commercially effective. You’ll also help shape the future of our Client Services function in LA — developing talent, improving ways of working, identifying new opportunities within existing accounts, and contributing to the continued growth of AntiSocial and the broader Thinkingbox collective." Combine into one

      maybe two paragraphs? Could be two

      inside the section but we said use

      for prose. Could have multiple

      elements. That's fine. Now Responsibilities:

      Responsibilities

      with each bullet as
      • . We'll need to include all bullet points. We'll produce list items maybe each bullet as separate
      • . That will be many items but okay. Now Requirements:

        Requirements

        with each bullet from What You'll Bring. Now Benefits:

        Benefits

        with each benefit. Now Schedule:

        Schedule

        Monday - Thursday in office (Fridays are remote optional).

        We might also include a

        for Success Looks Like after Responsibilities maybe as a paragraph. We could add after Responsibilities list a

        with success description. Now ensure we don't repeat