Director, Chief of Staff & Business Operations
About the role
This role blends the responsibilities of a Chief of Staff with those of a Business Operations leader. Reporting directly to the CEO, you'll serve as a trusted advisor, strategic thought partner, and operational leader.
Responsibilities
Partner with the CEO
Drive strategic initiatives from concept through execution
Support executive communications, Board materials, planning sessions, and company-wide priorities
Help leadership stay focused on the highest-impact opportunities
Keep the Executive Team Aligned
Build the operating cadence for the Executive Leadership Team
Facilitate executive meetings, Quarterly Business Reviews, annual planning sessions, and leadership off-sites
Ensure decisions translate into clear action plans with defined ownership and accountability
Identify risks, dependencies, and execution gaps before they become larger problems
Build Business Operations
Develop executive dashboards and KPI frameworks that become the company's source of truth
Improve visibility into revenue, profitability, customer health, operational performance, and strategic initiatives
Lead business reviews that enable faster, smarter decision-making
Turn complex information into practical recommendations
Drive Company-Wide Execution
Lead cross-functional initiatives spanning multiple organizations
Improve communication and collaboration across the business
Build scalable operating processes that support growth
Remove friction that slows execution and help teams stay focused on the highest-impact work
Requirements
Your Profile
You bring order to complexity
You're proactive and relentlessly follow through
You influence without authority
You move seamlessly between the strategic and the tactical
You're direct and accountable
You thrive in ambiguity
Qualifications
10+ years of leadership experience in Chief of Staff, Business Operations, Strategy, Consulting, Product Operations, Revenue Operations, Corporate Development, or similar roles
Experience partnering directly with senior executives in a high-growth technology company
Strong financial, operational, and analytical acumen
Experience leading complex cross-functional initiatives
Exceptional written, verbal, and executive communication skills
Outstanding project management and organizational abilities with meticulous attention to detail
Experience in SaaS, AdTech, MarTech, data, media, or marketplace businesses is a plus
Benefits
Competitive salary range: $175,000–$200,000
Full health, dental, vision, and mental wellness benefits
Flexible, remote-friendly work environment
A big opportunity, small ego, high impact
A mission you can feel good about, and a team that makes the work fun
Pay
$175,000–$200,000
Schedule
Full-time