Director, Change Management - Labs of Tomorrow

Change Management Leadership

Lead and drive change management strategies for the Labs of Tomorrow program that includes lab automation, digital enablement, new operating models, and future transformation workstreams.

Define change impacts, stakeholder needs, adoption risks, and behavior changes required for successful implementation.

Ensure all initiatives have clear adoption, readiness, and value realization plans.

Adoption of New Ways of Working

Drive adoption of new cultural pillars, behaviors, processes, tools, and organizational practices across Research.

Partner with workstream leads and PM counterparts to ensure impacted teams understand what is changing, why it matters, and how success will be measured.

Identify resistance, ambiguity, and adoption gaps early; develop and execute targeted interventions to maintain momentum.

Stakeholder Engagement

Enable leaders to act as visible sponsors of change, reinforcing new behaviors.

Act as a central change management partner across Research, Digital / IT, Operations, Quality, Finance, Communications, HR / Talent, and senior leadership.

Build alignment across diverse stakeholder groups and ensure leaders actively sponsor and reinforce required changes.

Serve as a trusted advisor to Labs of Tomorrow leaders on stakeholder readiness, change risks, and adoption strategy.

Communications & Training

Develop audience-specific communications strategies for senior leaders, scientific teams, lab users, enabling functions, and impacted stakeholders.

Translate complex cross-functional transformation information into clear, practical, and digestible formats.

Design and deliver training, playbooks, onboarding materials, workshops, town halls, and engagement sessions that build capability and accelerate adoption.

Program Integration

Work in peer partnership Labs of Tomorrow PMs to integrate change milestones, stakeholder dependencies, and adoption risks into broader program plans.

Provide a “wide-angle lens” on cross-functional change impacts that may affect execution, adoption, or sustainability.

Support governance materials and executive updates by clearly communicating adoption progress, change risks, decisions needed, and mitigation plans.

Metrics & Continuous Improvement

Ensure transformation efforts translate into measurable improvements in productivity, efficiency, and decision velocity.

Define and monitor change adoption metrics, including readiness, engagement, behavior adoption, tool usage, training effectiveness, stakeholder sentiment, and realized impact.

Conduct regular readiness assessments and use feedback to refine change interventions.

Capture lessons learned and codify repeatable change management practices for future Labs of Tomorrow initiatives.