Director, Cash Management & Payments Solutions

Salary range: USD 185,400 – 310,600 (guideline only; actual offer may vary based on candidate’s relevant knowledge, skills, and experience).

About the role

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate and Commercial clients with industry-leading treasury management solutions coupled with a best-in-class service model, making it easy for our clients to do business with us. As our clients transform their operating models, expand globally, and deploy digital capabilities, their cash management needs are evolving. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions helps our business clients generate operational efficiencies, streamline treasury processes, simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top-tier talent to complement our organization.

Responsibilities

• Develop and implement strategies to identify and secure new payments and cash management business.
• Serve as a payments and cash management solutions subject-matter expert, offering technical and product-related assistance to Treasury Management Officers (TMOs) in pursuit of new clients and expansion opportunities with existing clients.
• Support TMOs in building short- and long-term strategies for cash management and payments growth, working in conjunction with relationship managers, product, and planning teams.
• Contribute to clients’ and GTB business goals by providing the right cash management and payments solutions that retain and increase overall profitability while maintaining acceptable risk levels.
• Frequently attend client meetings to articulate the value proposition, support client needs, and develop/manage client relationships.
• Gather client user feedback, monitor product performance, and iterate functionality based on market response to ensure the product meets customer needs.
• Collaborate with marketing and sales to develop go-to-market strategies, ensure successful product launches, and own commercial performance.
• Communicate with various stakeholders (executives, other teams) about client solution delivery, product progress, challenges, and performance; present and lead dialogue in leadership forums and industry working groups.
• Understand the Bank’s risk appetite and risk culture and apply it to day-to-day activities, client targeting, and solution positioning.
• Create an environment that pursues effective and efficient operations while ensuring adequacy, adherence to, and effectiveness of business controls related to operational risk, regulatory compliance, AML/ATF, and conduct risk.
• Champion and contribute to a high-performance, inclusive work environment using a coaching mindset; communicate vision, values, and business strategy; and manage succession and development planning for the team.

Requirements

• Self-starter possessing confidence and initiative; able to cope with changing and evolving priorities while identifying new opportunities.
• Proven ability to present cash management solutions to clients to achieve commercial success, with creativity to tailor offerings to client needs.
• Excellent written and oral communication, interpersonal, and strategic negotiating skills.
• Demonstrated history of successful business development activity with complex clients.
• Knowledge of payments, industry trends, innovative digital platforms, policies, and procedures (an asset).
• 10+ years of experience with transaction banking products, including knowledge of channels and payment solutions, P&L ownership, cross-functional leadership, and mentoring high-performing teams.
• Product management expertise to enable a thorough understanding of products/services.
• Positive attitude combined with confidence to drive team priorities.
• Knowledge of the Bank’s application systems and their relationships (an asset).
• University degree in business, economics, or technology (MBA an asset).

Benefits

Scotiabank empowers every employee to reach their fullest potential, respected for who they are and embraced for their differences. We work to grow and diversify talent and engage employees in a performance-oriented culture. Our flexible benefit programs are designed to support your unique family, financial, physical, mental, and social health needs.

Location

United States: New York: New York City