Jobs · Delaware

Director, Card Growth & Risk Initiatives

Upgrade, Inc. · Wilmington, DE · 3 days ago
Hybrid$42/hrFull-time

About the role

We're seeking a hands-on and data-driven Director to lead Card Credit R&D and Growth Initiatives. In this role, you'll drive and deliver a variety of strategic, high impact initiatives that unlock and accelerate growth of our Credit Card business.

Responsibilities

  • Provide credit risk leadership, policy design, and support to launch prioritized strategic initiatives, such as (but not limited to):
    1. Enhanced scale in Affinity Segment
    2. Expand into new customer segments with customized approaches
    3. Enable / support marketing initiatives with credit risk interactions, such as credit line marketing to prospective customers
  • Identify and pursue new growth opportunities
  • Develop a forward-looking agenda to deliver continued growth and influence the organization to rally behind it
  • Evaluate opportunities, propose tests, and build business cases to unlock future card growth
  • Combine test results, internal and external market data, and business judgement to deliver responsible growth
  • Test cash flow underwriting use-cases, evaluate business case to deploy at scale, and develop policies to unlock growth
  • Develop and enhance Intentional Credit Misuse / Synthetic U/W defenses
  • Partner cross-functionally to implement and scale
  • Track performance of initiatives, identify further opportunities to enhance and report recommendations/results to leadership

Requirements

  • 7+ years of experience in consumer finance, consulting, or other data-driven backgrounds
  • Deep experience with consumer lending / credit risk, particularly in credit cards
  • Data-driven and independent problem solver
  • Strong communicator with a knack for identifying the business intuition behind complexity
  • Comfort with solving white-space problems and identifying reasonable paths in the face of ambiguity
  • Strong proficiency in SQL, Excel (Python is a plus)

What We Offer You

  • Competitive salary and stock option plan
  • Paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Competitive 401(k)
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

What We Look For

  • Experience in consumer finance, consulting, or other data-driven backgrounds
  • Deep experience with consumer lending / credit risk, particularly in credit cards
  • Data-driven and independent problem solver
  • Strong communicator with a knack for identifying the business intuition behind complexity
  • Comfort with solving white-space problems and identifying reasonable paths in the face of ambiguity
  • Strong proficiency in SQL, Excel (Python is a plus)

Benefits

  • Paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Competitive 401(k)
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

Schedule

This role will be based in our Wilmington or San Francisco office in a hybrid capacity.

Pay

Competitive salary and stock option plan.

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