Director, Campaign Operations

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only if posting has real specific content. We have content: Position Overview (maybe "About the role") includes description. Responsibilities section present. Minimum Qualifications (maybe Requirements). Preferred Qualifications (maybe Qualifications). Competencies (maybe Skills). Benefits present. Compensation (Pay). Schedule not mentioned (no schedule). So we should not include Schedule heading. We must not repeat job title as heading. No Job ID etc. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate: application instructions, EEO, legal, cookie/navigation, duplicated lines. Also remove "Submit your application by October 9th, 2026." etc. Also remove "Click Apply..." repeated. Also remove "Employment at City Year is at-will." etc. Also remove "City Year does not sponsor work authorization visas." etc. Also remove "Navigate to our City Year career page..." etc. Also remove duplicate benefits lines. We need to keep compensation: "$80,000 - $108,000 Annually Commensurate with Experience and Location". The instruction says: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation, so we include Pay section. However the phrase "Commensurate with Experience and Location" is maybe filler? It's not "not specified" etc. It's actual statement. So we keep. Benefits: posting lists benefits: medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), 401(k) plan(s). Also mentions vacation, sick days, organization holidays. So we include Benefits section with that detail. We need to use

• for any list of duties/requirements/benefits. For prose use

  . We need to decide sections: About the role (position overview). Responsibilities. Requirements (minimum qualifications). Qualifications (preferred qualifications). Skills (competencies). Benefits. Pay. We must not include empty sections. We need to preserve all substantive info: Let's extract. Position Overview paragraph: "Reporting to the SVP, Growth & Revenue, the Director, Campaign Operations will play a critical role in helping City Year bring an ambitious campaign to life, translating campaign goals into coordinated action across the organization. This is an exciting moment to join City Year as we build the systems, rhythms, and shared momentum needed to rally people around a bold vision for growth and impact. The person in this role will own the campaign management system, creating the governance structures, operating rhythms, reporting tools, and accountability mechanisms that keep campaign leadership informed, stakeholders aligned, and teams focused on achieving campaign objectives with clarity and energy. Success in this role requires exceptional organizational leadership, strong analytical capability, operational rigor, executive presence, and the ability to inspire action through influence, clarity, and structured accountability. This is a remote position with a priority for Boston-based candidates, special consideration in the following City Year locations: New York City, Philadelphia, Dallas, Chicago, Seattle, San Francisco/Bay Area, Los Angeles." We keep that as prose under About the role. Responsibilities: The posting has a "Responsibilities" heading with several paragraphs. We need to capture all bullet-like content. It includes multiple paragraphs: "The Director leads the campaign’s operating system, ensuring the campaign has clear governance, meeting cadences, decision-making structures, and follow-through across all major workstreams. This role manages campaign dashboards, milestones, action items, risks, dependencies, and accountability tools so leaders have visibility into progress and teams remain focused on the highest-priority work. The Director also partners with Development and campaign leadership to maintain campaign forecasts, pipeline visibility, stakeholder engagement plans, and leadership-ready reporting. This includes translating data into practical insights, coordinating key touchpoints with campaign leaders, volunteers, donors, ambassadors, and board members, and strengthening the workflows, templates, and processes that help the campaign move with urgency, confidence, and shared momentum." Then subheadings: "Stakeholder Engagement and Operational Excellence" with bullet points: Build engagement plans and calendars for campaign leaders, volunteers, donors, ambassadors, board members, and other key stakeholders.; Coordinate communications, briefings, touchpoints, and leadership follow-up; Design practical workflows, templates, tools, and processes that improve consistency, efficiency, and campaign execution Then "Campaign Management, Governance, and Accountability": Lead the campaign’s operating rhythm, including governance, meeting cadences, decision-making, and follow-through; Manage campaign dashboards, milestones, action items, risks, and dependencies to ensure clear ownership and accountability; Monitor progress against goals, identify barriers, and escalate risks or resource needs with recommended next steps Then "Forecasting, Reporting, and Insights": Maintain campaign forecasts, pipeline visibility, and progress tracking in partnership with Development and campaign leadership; Optimize data (across platforms) for accurate, timely, and actionable insights.; Translate data into recommendations, and leadership-ready reporting to support planning, prioritization, and decision-making We need to represent these as list items under Responsibilities. Could combine all into one

  • list. Or we could keep subheadings as

    ? But only allowed headings are

    for section headings. We could keep subheadings as or just part of list items. Simpler: create a single

    with each bullet as
    • . Ensure we capture all. Minimum Qualifications (Requirements): list: - Bachelor’s degree or equivalent combination of education and experience - Minimum 8–12 years of progressive experience in campaign management, fundraising operations, strategic operations, program management, revenue operations, or organizational effectiveness - Experience supporting complex, multi-year fundraising campaigns or large-scale organizational initiatives - Demonstrated ability to build credibility and manage accountability with senior executives, board members, campaign volunteers, donors, and cross-functional leaders - Strong analytical, facilitation, executive communication, forecasting, and performance management skills - Demonstrated ability to coordinate multiple priorities, workstreams, risks, dependencies, and stakeholders across a matrixed organization - Strong understanding of constituent relationship management systems, campaign reporting tools, dashboards, and data governance practices - Authorized documentation to work in the United States of America We need to put these as
      • . Preferred Qualifications (Qualifications): list: - Experience in a national education, youth development, nonprofit, social impact, or campaign environment - Track record building and managing operating systems for complex initiatives with multiple leaders, teams, and stakeholders - Experience developing executive dashboards, scorecards, campaign forecasts, pipeline reports, and milestone tracking tools - Strong facilitation skills and ability to prepare executives, volunteers, and senior leaders for effective decision-making and follow-through - Experience working in a matrixed organization across national and local teams - Experience strengthening campaign operations, Program Management Office practices, revenue operations, or organizational effectiveness systems Competencies (Skills): list: - Strategic Thinking: Anticipates needs, identifies risks and opportunities, and builds operating plans that connect goals, people, timelines, and decisions - Operational Leadership: Designs systems, cadences, tools, and workflows that help complex teams execute with clarity, consistency, and momentum - Collaboration: Partners across national and local teams, volunteers, executives, and stakeholders to align workstreams and move shared priorities forward - Decision-Making: Uses data, context, judgment, and stakeholder input to support timely decisions, clear tradeoffs, and effective escalation - Project Management: Organizes, prioritizes, tracks, and manages workstreams, milestones, risks, commitments, and follow-through - Accountability: Creates transparency around owners, timelines, decisions, action items, and progress so commitments are visible and delivered Success Measures maybe could be considered part of Responsibilities? But not a section heading we have. Could include under Responsibilities as list items? But we already have responsibilities list. Could add as separate section? Not required. The instruction: Prefer a few substantive sections over many thin ones. Could incorporate success measures into Responsibilities as additional bullets. But we already have many. Might be okay to add as separate section "Success Measures" but we don't have a heading for that in allowed list. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we cannot add Success Measures heading. Could incorporate into Responsibilities as prose or list items. Probably better to add as list items under Responsibilities. Benefits: list: - Medical, dental, vision, life, accidental death and dismemberment and disability coverage - Flexible Spending Accounts (FSA) - 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document - Vacation, sick days, and organization holidays Also mention "Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays." Already covered. Pay: "$80,000 - $108,000 Annually Commensurate with Experience and Location" We need to output only HTML fragment. Ensure no extra text. Let's craft. Structure:

        About the role

        ... (position overview paragraph)

        Responsibilities

        • ...
        ...

        Requirements

        • ...
        ...

        Qualifications

        • ...
        ...

        Skills

        • ...
        ...

        Benefits

        • ...
        ...

        Pay

        $80,000 - $108,000 Annually Commensurate with Experience and Location

        We must not include Schedule. Check for any duplicated content: Ensure we didn't include boilerplate. Now write the HTML. Need to escape any HTML special characters? The text includes ampersand (&) in "City Year". That's fine. Also includes "–" (en dash) maybe okay. Use plain hyphen. Let's draft. Position overview paragraph: combine sentences. I'll produce:

        Reporting to the SVP, Growth & Revenue, the Director, Campaign Operations will play a critical role in helping City Year bring an ambitious campaign to life, translating campaign goals into coordinated action across the organization. This is an exciting moment to join City Year as we build the systems, rhythms, and shared momentum needed to rally people around a bold vision for growth and impact. The person in this role will own the campaign management system, creating the governance structures, operating rhythms, reporting tools, and accountability mechanisms that keep campaign leadership informed, stakeholders aligned, and teams focused on achieving campaign objectives with clarity and energy. Success in this role requires exceptional organizational leadership, strong analytical capability, operational rigor, executive presence, and the ability to inspire action through influence, clarity, and structured accountability. This is a remote position with a priority for Boston-based candidates, special consideration in the following City Year locations: New York City, Philadelphia, Dallas, Chicago, Seattle, San Francisco/Bay Area, Los Angeles.

        Now responsibilities bullets. List them: - The Director leads the campaign’s operating system, ensuring the campaign has clear governance, meeting cadences, decision-making structures, and follow-through across all major workstreams. - This role manages campaign dashboards, milestones, action items, risks, dependencies, and accountability tools so leaders have visibility into progress and teams remain focused on the highest-priority work. - The Director also partners with Development and campaign leadership to maintain campaign forecasts, pipeline visibility, stakeholder engagement plans, and leadership-ready reporting. - This includes translating data into practical insights, coordinating key touchpoints with campaign leaders, volunteers, donors, ambassadors, and board members, and strengthening the workflows, templates, and processes that help the campaign move with urgency, confidence, and