Director, Business Process Architecture

Key Responsibilities

• Enterprise business process architecture
• Define end-to-end process architecture across core functions (Finance, Supply Chain, Operations, HR, Commercial)
• Map current-state workflows and identify variation, inefficiencies, and gaps
• Design practical future-state processes that work within today’s constraints
• Develop aspirational designs that inform longer-term improvements
• Governance and sustainment
• Partner with the PMO to establish clear roles, ownership, and RACIs
• Establish repeatable review mechanisms to assess process health
• Embed ownership of standards within functional leadership
• Support change adoption and reinforcement
• Build internal capability that reduces reliance on external consultants
• Standardization process and operating model documentation
• Build and maintain process documentation standards (SOPs, playbooks, templates)
• Own the company’s process repository and knowledge system
• Ensure outputs are simple, usable, and adopted
• Facilitate & Change
• Facilitate cross-functional design workshops with leaders and SMEs
• Align stakeholders with differing priorities and constraints
• Translate strategy into practical execution
• Coach teams on adoption and continuous improvement
• Interface with Technology
• Define business process requirements that inform ERP, BI, and system configuration
• Partner with Digital/IT to ensure technology supports defined operating standards
• Maintain clear ownership of business architecture independent of system design

Required Experience

• 8–12+ years in either Management consulting, focused heavily on operational/financial transformation or Operational excellence transformation leadership roles
• Direct experience in manufacturing, food/agriculture, or asset-intensive environments required
• Strong process modeling and documentation discipline
• Led cross-functional process or operating model redesign efforts
• Demonstratable experience in applying change management principles in large-scale transformations
• Designed and implemented practical process standards and governance

Core Capabilities

• Builder and operator
• Creates or rebuilds operating standards inside a real business environment — not just advises from the outside
• Translates intent into action
• Drives implementation, not just design
• Ensures new ways of working are adopted, reinforced, and sustained across teams and facilities
• Practical judgment
• Knows when to standardize and when flexibility is required in asset-intensive, operational environments
• Credible with operators and executives
• Comfortable in plant environments and executive settings; able to influence without formal authority
• Structured and disciplined
• Bridges clarity, organization, and consistency to complex, informal operating environments

Outcomes Delivered

• Turns business objectives into disciplined execution
• Ensures stated goals are supported by clear operating standards, decision rights, and defined ways of working — reducing ambiguity and improving consistency
• Improves efficiency, predictability, and resiliency at scale
• Identifies informal practices, inefficiencies, and structural weaknesses, replacing them with practical standards that strengthen performance, scalability, and resiliency
• Institutionalizes process knowledge and execution discipline, reducing reliance on consultants and enabling the enterprise to continuously improve how it operates