Director, Business Development -Travel Insured International- Remote

Crum & Forster (C&F) provides market-leading property & casualty, accident & health, specialty, and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping customers manage risk with laser-focused expertise, integrity, and discipline. Our annual gross written premium is $6.2 billion, and we enjoy a financial strength rating of "A+" (Superior) by AM Best. With 3,000 employees and locations throughout the United States and India, C&F is consistently recognized as a great place to work, earning awards such as the Great Place to Work® Award and Fortune 100 Best Companies to Work For.

About the role

Travel Insured International (TII), a Crum & Forster company, is seeking a Director of Business Development for our Travel Business Center (TBC) team. TII is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to consumers and agency partners. This role focuses on driving new business growth and increasing market share within the travel agency distribution channel, including both consortia and non-consortia segments. The position is a 100% remote, individual contributor role with regular travel required.

Responsibilities

• Identify, prospect, and acquire new top-tier travel agency partnerships across consortia and non-consortia channels.
• Develop and execute strategic growth plans to achieve new business premium and new account targets through disciplined follow-up and sales process rigor.
• Build and maintain relationships with travel agency owners, consortia, and key industry stakeholders.
• Represent Travel Insured International at industry conferences, trade shows, and consortium events through attendance, networking, and public speaking.
• Provide event coverage on behalf of Host or Regional BDMs when scheduling conflicts arise.
• Develop and deliver compelling presentations and proposals tailored to prospective agency partners.
• Design and manage co-op programs and bonus override structures tied to measurable outcomes (production lift, activation, conversion, retention).
• Collaborate with Regional BDMs to onboard and transition new accounts for ongoing relationship management.
• Partner cross-functionally with marketing, underwriting, finance, operations, and product teams to align messaging and launch new initiatives.
• Ensure compliant execution, tracking, and reporting of all funded initiatives.
• Manage and maintain an active sales pipeline in Salesforce, including lead tracking, opportunity management, and forecasting.
• Leverage AI tools and data-driven insights to identify market opportunities and improve conversion rates.
• Deliver regular reporting on sales performance, pipeline health, revenue impact, and progress toward goals.
• Meet or exceed established weekly KPIs for sales activity, pipeline development, and new business production.
• Monitor industry trends, competitive landscape, and emerging opportunities to inform channel strategy.

Requirements

• Bachelor’s degree or equivalent professional experience required.
• 10+ years of experience, preferably in travel or hospitality sales.
• Proven track record of acquiring new business, growing revenue, and exceeding sales targets.
• Demonstrated experience building and managing relationships with travel agency owners, consortia, and industry stakeholders.
• Experience representing a company at industry conferences, trade shows, and events, including public speaking or panel participation.
• Strong understanding of the travel agency distribution model, including consortia, host agencies, and independent agencies.
• Familiarity with industry organizations, conferences, and trade associations.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Teams, OneNote).
• Proficiency in Salesforce or related CRM platforms preferred.
• Working knowledge of AI tools and a willingness to leverage technology to enhance productivity and sales performance.
• 25%–35% travel required (domestic and international), including evenings and weekends; must hold a current passport.
• Ability to attend multiple conferences and events per year, including international travel.
• Ability to work independently and effectively in a 100% remote environment.
• Strong time management and organizational skills with the ability to manage multiple priorities.
• Comfortable working in a fast-paced, growth-oriented environment with evolving targets.

Skills

• Influencing the Sale: Advanced ability to convince prospective partners to commit to TII and influence their advisors to sell TII products.
• Relationship Management: Superior interpersonal skills to cultivate deep, trusted relationships internally and externally.
• Cross-Functional Collaboration: Ability to work effectively across product, marketing, finance, underwriting, and technology teams.
• Communication & Presentation: Strong verbal and written communication skills for delivering polished, professional presentations.
• Negotiation: Advanced skills to structure mutually beneficial partnerships, co-op agreements, and override programs.
• Resilience & Self-Direction: High level of personal accountability, dependability under pressure, and consistent follow-through.
• Driving for Results: Self-assured, persistent, and focused on achieving sales targets and bottom-line growth.

Benefits

• Competitive compensation package.
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Comprehensive benefits focused on physical, mental, and financial wellness for you and your family.
• Tuition reimbursement, industry-related certifications, and professional training for career development.
• Matching donation program, volunteer opportunities, and employee-driven corporate giving.

Pay

The annualized base pay for this position ranges from $95,600 to $179,600, with actual compensation determined by factors such as market pay, responsibilities, skills, and performance. Additional opportunities for discretionary equity-based compensation and performance-based variable pay may be available.