Director, Business Analysis
About the role
Morgan Stanley Services Group, Inc. is seeking a Director, Business Analysis in New York, New York. This role participates in all phases of the Agile lifecycle, including working with the Product Owner to understand business requirements, refining and grooming JIRA user stories, and coordinating design discussions and end-to-end testing. Telecommuting is permitted up to 2 days per week.
Responsibilities
- Analyze functional and technical requirements, documenting them with use cases, wireframes, data flow diagrams, sample reports, or other similar artifacts.
- Collaborate with key stakeholders from business, technology, UX, risk, legal, and compliance to elicit requirements.
- Act as the interface and advocate between business users and development teams.
- Proactively identify and address issues to full resolution, providing status updates on progress.
- Conduct review sessions with stakeholders on artifacts and highlight risks and issues during the software development lifecycle.
- Coordinate end-to-end testing activities, including writing test scenarios/cases, supporting SIT/UAT, triaging defects, and validating fixes through to closure.
- Use Jira to create and refine user stories, define acceptance criteria, and manage epics and features.
- Track defects, risks, and dependencies using Atlassian tools.
- Query and validate data to support requirements and testing using SQL, including reconciling outputs and troubleshooting data issues across environments.
- Create stakeholder-ready materials, including requirements decks, workflow walkthroughs, and release notes using Microsoft Office (Excel, PowerPoint, Word).
- Use reporting and data visualization tools (Microsoft Power BI, Tableau) to build and maintain dashboards and reports, define KPIs and metrics, perform ad-hoc analysis, and communicate insights.
- Leverage AI-assisted tools (Microsoft Copilot, GitHub Copilot) to accelerate documentation drafting, meeting summarization, creation of test cases and checklists, and code/query scaffolding.
- Utilize Microsoft Excel for analysis and delivery execution, including pivot tables, XLOOKUP or INDEX-MATCH, conditional formatting, basic charts, requirements traceability, UAT progress, and defect triage log.
- Create executive-ready documentation and presentations using Microsoft PowerPoint.
- Use Dataiku to support data preparation and analytics.
- Work with enterprise data lakes (“datalake”) and lakehouse-style architectures.
- Utilize Snowflake for data management.
Requirements
- Master’s degree in Information Systems, Computer Engineering, or a related field of study.
- Three (3) years of experience in the position offered or as an Associate, Manager, Analyst, or related role.
- Three (3) years of experience with:
- Agile/Scrum delivery, including sprint planning, backlog refinement/grooming, sprint reviews, and retrospectives.
- Translating business needs into functional and technical requirements, including documenting use cases, user journeys/flows, and non-functional requirements.
- Producing analysis and design artifacts, including process flows, data flow diagrams, and interface/API specifications.
- Using Visio, Excalidraw, or Gliffy.
- Running reviews and walkthroughs, and maintaining clear status reporting.
- Two (2) years of experience with:
- Querying and validating data using SQL, including reconciling outputs and troubleshooting data issues across environments.
- Creating stakeholder-ready materials using Microsoft Office (Excel, PowerPoint, Word).
- Any amount of experience with:
- AI-assisted tools (Microsoft Copilot, GitHub Copilot).
- Microsoft Excel for advanced analysis and delivery execution.
- Dataiku for data preparation and analytics.
- Enterprise data lakes and lakehouse-style architectures.
- Snowflake.
Benefits
Morgan Stanley offers some of the most attractive and comprehensive employee benefits and perks in the industry, supporting employees and their families at every point along their work-life journey. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
Pay
Expected base pay rates for the role will be between $158,000 and $165,000 per year at the commencement of employment. Base pay is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.