Director, Biomedical Services II

Responsibilities

• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Implement KPI improvement strategies
• Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
• Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
• Manage the repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems.
• Assign routine repairs, inspections, and installations
• Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Complete all required trainings
• Analyze, repair, and test electronic and electromechanical equipment
• Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Lead team huddles and meetings
• Participate in huddles, meetings, seminars, training, workshops, and conferences as assigned
• Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public
• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use
• Follow 5S methodology
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Participate in the hiring process to meet staffing objectives
• Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
• Responsible for engagement survey action plan
• Responsible for productivity and staffing that is appropriate to the account(s)
• Provide recognition for employee when programs are implemented with success
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
• Establish and administer on-call schedule; assume on-call responsibilities as necessary
• Prepare, present, and explain the equipment database (CMMS) reports
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
• Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
• Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
• Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts
• Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
• Learn, understand, and comply with all government, regulatory, industry, company, and client Policies and Procedures, and subsequent updates
• Maintain accurate records of repairs, calibration, and tests
• Perform other duties as assigned that are intrinsic to the successful operation of the business

Qualifications

Education:

• Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent
• CABT, A+, etc, Certifications preferred
• Military training preferred
• CBET preferred

Experience:

• Minimum of seven years servicing a broad representation of clinical/patient care equipment in a hospital environment
• Minimum of three years of on-site supervision of hospital technicians preferred
• In-depth knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment