Director, B2B & Corporate Communications

OpenTable is seeking a Director of B2B & Corporate Communications to own the global narrative that drives our presence and credibility within the hospitality industry. Reporting to the Head of Global Communications, you will position the company as a strategic technology and data partner.

About the Role

Your focus will be on building trust as an ultimate differentiator and expanding our corporate narrative globally. You will develop and execute comprehensive B2B communication strategies, lead external storytelling, manage global partnerships, and oversee media relations.

Responsibilities

• Develop and execute comprehensive B2B communication strategies in alignment with marketing and go-to-market teams to strengthen relationships with restaurant customers, prospects, partners, and industry influencers.
• Leverage product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify global market presence.
• Own communications for global partnerships, integrations, and emerging business units, managing co-announcements and shared storylines with major technology platforms.
• Proactively and reactively manage media relations, overseeing inbound inquiries, crisis navigation, operational resiliency, and data policy defenses to protect and enhance corporate reputation.
• Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances.
• Establish and enforce communications governance, including approval workflows, escalation paths, messaging guardrails, and KPI reporting tied directly to business outcomes.

Qualifications

• 10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors.
• Experience managing public relations and communications strategy on a global scale.
• Proven track record managing high-stakes issues, policy responses, and competitive positioning.
• Ability to work in a hybrid capacity from the New York City or Norwalk, CT office.

Preferred Qualifications

• Experience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partners.
• Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions.
• Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment.
• Strong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions.

Benefits & Perks

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth, Company-paid subscription to Headspace, Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave.
• Generous paid vacation + time off for your birthday.
• Paid volunteer time.
• Focus on your career growth: Development Dollars, Leadership development, Access to thousands of on-demand e-learnings, Travel Discounts, Employee Resource Groups, Free lunch 5 days per week.
• A beautiful office in the Empire State Building with lots of building amenities, such as a gym, multi-purpose room, in-building Starbucks, and more.
• The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker.

Salary Range

The range for this United States based role is $165,000 - $185,000. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.