Director, Audit - Insurance

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

About the Role

As a dedicated Director, Audit, you will manage the planning, execution and oversight of the consolidated annual audit plan including risk-based assurance and advisory engagements driving quality of audit work for Life Insurance and Investments. You will maintain knowledge of financial services regulations and effectively respond and interact with regulators. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week.

Responsibilities

• Build, directly manage, and develop diverse teams with the requisite knowledge and skillsets necessary to execute the audit plan through recruitment, training, coaching, skills assessment results review, performance management, and related managerial activities.
• Accountable for timely delivery and quality execution of audit plan/reports, issue validation, driving continuous monitoring activities, and ensuring appropriate risks are covered for assigned areas of responsibility.
• Accountable for quality and providing technical engagement oversight, and approval of engagement risk assessment and audit scope.
• Develop and maintain effective working relationships with key stakeholders across the enterprise to ensure audit objectives are effectively met and contribute to the overall mission of USAA.
• Oversee the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies, and the USAA Board of Directors.
• Provide effective challenge and approval of audit engagement scoping, planning, fieldwork, and reporting. Provide insight in reviewing audit issues and identified root cause.
• Recognize and communicate impact of related issues, MRIAs, MRAs, and Enterprise issues on audit engagements and risk profile.
• Engage in multiple continuous monitoring and on-going risk routines. Prepare, review, and lead continuous monitoring and guide staff in advisory activities, special reviews, and investigations.
• Lead the implementation and monitoring of audit process and performance standards; identify and recommend internal audit process improvements. Proactively identify potential process concerns and follow-up to resolve issues with Audit Leadership.
• Communicate effectively with key stakeholders across the enterprise and external regulators to ensure audit objectives are effectively met and contribute to the overall mission of USAA, delivering risk-based and difficult messages timely.
• Review results of the annual risk assessment and provide input into the creation of the risk profile.
• Update universe risk assessment information with current and applicable research, industry feedback, and audit results. Review audit universe for completeness for area of responsibility.
• Develop the annual Audit plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks.
• Provide oversight of issue severity and impact to business processes and the control environment. Escalate broad and systemic themes to Audit and business leaders.
• Effectively challenge business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks.
• Meet with and provide responses/requested information to regulators.

Requirements

• Bachelor's degree in Business, Finance, Accounting, Business, Information Technology, or related field; OR 4 years of relevant education and/or experience.
• 8 years of audit, financial, insurance, banking, information technology, or related business and/or leadership experience.
• 3 years of direct team lead or management experience leading and directing work with both internal and external partners in a highly collaborative environment.
• Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
• Experience directly leading or managing work of both internal and external partners.
• Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.
• Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.
• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.
• Demonstrated experience in a highly dynamic environment undergoing change; ability to deal with competing priorities.

Pay

The salary range for this position is $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance.
• Parental benefits and adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education to assist employees with their professional goals.