Director

Our clients operate at the frontiers of innovation—we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications, and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.

About the role

Our Directors are exceptional communications leaders—ready to advise the organizations and individuals reshaping technology, business, and culture, while building and leading the teams that make it happen. Your work could span AI companies defining responsible innovation, investors backing the next generation of technology, sports franchises building global audiences, and leaders whose decisions shape industries. The clients are category-defining. The challenges are complex. The standards are uncompromising.

Directors at Milltown are ultimately responsible for the quality of everything we produce. You'll lead client relationships at the highest level, shape strategic direction, structure teams for success, and ensure work consistently exceeds expectations. This is a hands-on leadership role—you'll advise clients directly, craft the strategies that guide execution, and play an active role in delivering breakthrough work alongside your teams. Beyond client delivery, you'll help shape the firm's future. You'll drive new business, build networks that unlock opportunities, and contribute to how we're scaling our AI capabilities while developing our people.

Responsibilities

• Set strategic direction for our clients’ most important communications challenges, whether navigating policy debates, preparing for major announcements, or protecting reputation when stakes are highest. Build trust to deliver genuinely impactful advice, drawing on the full resources of the firm.
• Structure teams for success, set clear priorities, and hold everyone (including yourself) to the highest standards. Coach teams to deliver brilliant work independently, share expertise to elevate the whole team, and create an environment where people develop rapidly.
• Work alongside peers to lead and inspire colleagues across our US team, fostering a culture where exceptional advice, continuous learning, and collaboration are the norm.
• Drive how we use AI to transform the quality and precision of our work. Guide colleagues in developing AI capabilities, document and share best practices, and push the boundaries of what's possible in advisory work through technology.
• Identify and convert new opportunities, lead competitive pitches that showcase our full capabilities, and extend work with existing clients. Cultivate an external network that delivers results and think entrepreneurially about attracting new clients and referrers.
• Give and receive regular feedback at all levels, demonstrate allyship, actively seek input from others, and support the wellbeing of everyone on the team. Contribute to a culture where brilliance, restlessness, comradeship, inclusivity, and integrity are how we operate daily.

Requirements

Essential:

• At least 10 years of corporate communications experience in consultancy or in-house roles, including significant time in the technology space.
• Proven ability to develop research-driven communication strategies that influence outcomes for senior stakeholders.
• Experience building advisory relationships with C-suite leaders and delivering strategic counsel in high-pressure situations.
• Track record of developing media strategies and managing relationships with senior editors.
• Experience leading competitive pitches and new business conversations with demonstrable results.
• Existing network within technology, policy, media, or investor communities.
• Experience managing high-performing teams and developing others through coaching and feedback.
• Strong grasp of AI tools and their application in advisory work, with the ability to drive adoption across teams.
• Intellectual curiosity to develop expertise in new areas and an entrepreneurial approach to building networks.
• Commitment to seeking feedback and contributing to an inclusive culture.
• Excellent command of written and verbal English.

Desirable:

• Experience advising on technology regulation or emerging technology challenges.
• Experience working within scaling teams.

Benefits

• Competitive, transparent pay with open salary bands, plus twice-yearly bonuses.
• 401(k) with company match, eligible from day one.
• Robust healthcare options, including medical, dental, and vision coverage, plus dedicated mental health support.
• 26 days PTO, 10 sick days, and 10 public holidays.
• Two-week company-wide winter break.
• Paid parental leave.
• Sabbatical leave.
• $100/month commuter benefit.
• Hybrid working model with three days in office (Tuesday, Wednesday, and Thursday).
• Structured career development with clear progression pathways and a defined career framework.

About Us

We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, and New York, advising technology companies, global investors, iconic brands, and influential individuals on the communications and policy challenges that define their reputations. Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity, and integrity. We expect a lot from each other, but we also invest in each other—through honest feedback, shared learning, and genuine care that goes beyond the work itself.

We're serious about building a diverse, equitable, and inclusive workplace. We have measurable commitments around representation, inclusion, and supporting underrepresented communities through pro bono work. Creating an environment where everyone can thrive is central to how we operate.