Director, Asset Protection
Overview
ALO is seeking a strategic and innovative Director of Asset Protection to lead a modern, scalable approach to protecting our people, product, brand, and retail experience across a rapidly growing global footprint.
Responsibilities
Define and execute a forward-looking asset protection strategy across all locations
Implement and optimize systems including CCTV, EAS/RFID, access control, and analytics platforms
Integrate emerging capabilities such as video analytics, predictive alerting, and automated reporting
Ensure systems are scalable globally while configurable for local market needs
Partner with IT and Operations to drive system integration, reliability, and adoption
Develop consistent standards, playbooks, and operating practices that support field execution, accountability, and continuous improvement
Lead the strategy and implementation of a third-party Global Security Operations Center
Enable 24/7 monitoring supported by effective alerting, triage, and escalation practices
Align GSOC capabilities with crisis management and business continuity needs
Drive continuous improvement through performance management and audits
Build a centralized risk, data, and analytics framework to deliver actionable insights on shrink, incidents, and emerging trends
Leverage analytics, automation, and emerging technologies to prioritize risk and enable proactive mitigation
Support investigations across internal and external theft, fraud, and organized crime
Implement standardized case management and intelligence-sharing practices
Partner with Legal, HR, and external agencies to ensure compliant and effective outcomes
Lead strategy and oversight of third-party providers including guard services, GSOC partners, and investigative vendors
Establish clear accountability, performance metrics, and cost controls
Continuously evaluate and optimize vendor performance and scalability
Identify opportunities to enhance services through automation and technology
Design a scalable asset protection resource model aligned to business growth and risk
Optimize deployment of internal and external resources across markets
Leverage technology, automation, and process improvements to increase team effectiveness and support scalable growth
Lead talent development, training, and performance management across the function
Build global scale, innovation, and differentiation frameworks that support local market customization
Implement risk-based models to align investment and controls with store-specific needs
Lead innovation through pilot programs, test-and-learn approaches, and rapid scaling of proven solutions
Challenge traditional approaches and continuously improve how asset protection is delivered
Ensure asset protection strategies support ALO’s premium and elevated store experience
Partner with Retail and Store Design to embed security seamlessly into the environment
Deliver solutions that are effective, discreet, and aligned with the brand
Qualifications
8 to 12 or more years of experience in retail asset protection, security operations, or related field
Proven leadership in building and scaling modern asset protection programs
Experience implementing GSOC operations and managing third-party providers
Strong understanding of retail risk, systems, and data-driven decision making
Experience leveraging analytics, automation, or advanced technologies in operational environments
Demonstrated ability to lead cross-functional initiatives and influence at a senior level
Strong business acumen, communication, and leadership skills
Experience in premium or high-growth retail environments
Global or multi-region experience
CPP, PSP, or similar certifications