Director, Artificial Intelligence Policy

About the role

Mastercard’s Global Policy team is responsible for developing all Mastercard policy positions and working with regional government affairs teams to execute advocacy on those positions. The team embeds with key business units to understand priorities and products, identifies and interprets emerging policy trends, and articulates new policy frameworks aligned with Mastercard's business.

The Director of Artificial Intelligence (AI) Policy will enhance the ongoing development of policy that supports Mastercard’s use and deployment of AI products, services, and tools. This position will work closely with internal stakeholders to develop policy positioning and engagement to shape and influence AI legislation, regulation, and standards bodies globally, especially in core Mastercard markets. The role reports to the SVP of Global Services Policy and may be based in New York or London.

Responsibilities

• Support ongoing development of AI Policy positions and core narratives around Mastercard’s deployment and use of AI.
• Build subject matter expertise on AI policy issues, standards, and developments to provide insight to government affairs teams and advocacy endeavors.
• Work closely with the SVP of Services Policy to explain and disseminate AI policy positions to internal and external stakeholders.
• Embed with Services business units and internal stakeholders deploying AI solutions to develop a deep understanding of business objectives.
• Serve as a two-way interpretive AI policy layer for Mastercard Services:
  • Provide insight and explanation of AI policy and industry developments and their impact on Mastercard Services’ use of AI.
  • Convert AI business objectives into policy narratives and positions for advocacy.
• Digest and disseminate complex legislative, regulatory, standards, and industry developments that impact AI Services policy to internal stakeholders.
• Support thought leadership objectives at relevant conferences, events, and industry engagements.
• Anticipate emerging AI policy risks (e.g., model governance, data use rights, cybersecurity implications, agentic applications, etc.).
• Develop high-quality materials, including policy briefs, decks, explainers, strategy memos, issue trackers, and executive briefing materials.
• Engage and hold positions in international and regional AI standards bodies impacting Mastercard’s deployment and use of AI.
• Work cross-functionally to respond to regulatory and industry consultations.
• Advance coherent, principle-based AI policy positions across jurisdictions that are risk-based, innovation-enabling, not overly prescriptive, and aligned with specific use cases.

Requirements

• A robust understanding of Artificial Intelligence systems, models, and their deployment across the financial services industry today.
• Previous experience in AI policy, governance, and/or regulation.
• Deep knowledge of existing and emerging technical standards underpinning artificial intelligence models and systems (i.e., ISO/IEC, NIST, IEEE, etc.).
• Ability to connect technical AI concepts to policy and regulatory frameworks.
• Strong writing and communication skills with experience producing policy documents.
• Previous positions and experience in public policy, regulatory affairs, or government affairs.
• Experience working across cross-functional teams and disciplines.
• Ability to analyze and manage complex issues.
• Highly confident and a problem solver able to tackle unfamiliar situations.
• Ability to work towards setting clear objectives and working collaboratively.
• Strong communication skills across all stakeholders.
• Proven experience working in a global role at a multinational company.
• Must thrive in a fast-paced environment and with a diverse workload.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance).
• Flexible spending account and health savings account.
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave).
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time, and 5 personal days (pro-rated based on date of hire).
• 10 annual paid U.S. observed holidays.
• 401k with a best-in-class company match.
• Deferred compensation for eligible roles.
• Fitness reimbursement or on-site fitness facilities.
• Eligibility for tuition reimbursement.

Pay

Purchase, New York: $204,000 - $325,000 USD

New York City, New York: $212,000 - $340,000 USD

In the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on location, job-related knowledge, skills, and experience.