DIRECTOR-APPLICATIONS IT

Responsibilities

• Partner with the Director of Clinical Informatics to develop and execute a multi-year application roadmap aligned with the hospital system's clinical, financial, and operational priorities.
• Oversee the EHR platform and integrated modules, along with revenue cycle, ambulatory, and other clinical and business applications.
• Lead, mentor, and develop a team of application analysts.
• Serve as a key advisor to the CIO on application strategy, vendor selection, and IT governance.
• Ensure high availability, performance, and security of mission-critical clinical and business applications.
• Establish and monitor service levels for application support, incident response, and change management.
• Oversee system upgrades, patches, integrations, and lifecycle planning across the application portfolio.
• Partner with clinical, financial, compliance, and operational leaders to translate business needs into application solutions.
• Build strong working relationships across departments.
• Represent IT Applications in cross-functional governance and project steering committees.
• Manage vendor relationships, contracts, and licensing to control costs and maximize value from existing technology investments.
• Prioritize initiatives that improve operational efficiency, reimbursement capture, and total cost of ownership.
• Develop and manage the IT Applications operating and capital budget.
• Ensure applications meet HIPAA, Meaningful Use / Promoting Interoperability, 340B (where applicable), and other regulatory requirements tied to safety net funding.
• Support audit readiness, data privacy, and security initiatives in partnership with Compliance and Information Security.

Qualifications

• Demonstrated experience managing an EHR platform and integrated clinical/business applications.
• Strong understanding of healthcare regulatory requirements, including HIPAA and federal interoperability mandates.
• Proven ability to manage vendor relationships, contracts, and budgets in a resource-constrained environment.
• Excellent communication and relationship-building skills across clinical, financial, and operational stakeholders.
• Familiarity with 340B program requirements and safety net-specific funding or reimbursement models (preferred).
• Bachelor's degree in Information Technology, Health Informatics, Business Administration, or a related field is Required.
• Master's degree in Health Informatics, Business Administration, or related field is Preferred.
• Experience 8+ years of progressive IT experience in a healthcare or hospital setting, including 3+ years in a leadership role overseeing application teams is required.
• Experience working within a safety net, public, or critical access hospital system is preferred.
• Experience with a major EHR platform (e.g., Epic, Oracle Health/Cerner, MEDITECH) is preferred.
• Relevant certifications (e.g., PMP, CPHIMS, CHCIO) is required.
• EPIC Certification is preferred.