Director - AI Software Engineering

About the role

The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.

Responsibilities

• Perform hands-on architecture, design and drive development of elegant, efficient, secure, scalable solutions.
• Mentor and lead scrum teams working closely with product to drive solutions and delivery.
• Actively participate in solution conversations and influence leading tech companies in the world.
• Eagerly and thoughtfully participate in code reviews.
• Drive consistent development practices – tools and common components.
• Develop deep understanding of current and potential integrations with other systems and platforms.
• Identify opportunities to adopt new technologies to solve existing needs and improve productivity.
• Foster a collaborative spirit across multiple teams – believe in doing the right thing for the company.
• Lead adoption of AI development tools for your area.

Qualifications

• Bachelors degree in Engineering and 10+ years of equivalent experience in related disciplines.
• Proven record of building distributed applications.
• Demonstrated ability to solve, design with product and 3rd parties.
• Ability to work collaboratively, selflessly and effectively across functional areas and influence the outcome.
• Ability to effectively disseminate knowledge and mentor other developers thorough code reviews and ad-hoc pair-programming.
• Experience building scalable, low latency APIs working in high-performing, iterative development teams.
• Through understanding of modern tech stacks, API design, concepts of multi-threaded programming, data structure fundamentals, networking, sql and non-sql DBs.
• Self-motivated and able to thrive in a just-in-time environment.
• Good interpersonal and organizational skills.
• Understanding of lean principles and their manifestation in efficient software development practices is a plus.
• Experience with payments technology is a plus.
• Knowledge of iOS or Android is a plus.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries, Bonus incentives, 6% Company Match on retirement savings plan, Free financial coaching and financial well-being support, Comprehensive medical, dental, vision, life insurance, and disability benefits, Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need, 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy, Free access to global on-site wellness centers staffed with nurses and doctors (depending on location), Free and confidential counseling support through our Healthy Minds program, Career development and training opportunities.