Director, AI Enablement & Advancement

Company Overview

Spring Health is a global mental health company dedicated to eliminating barriers to mental health. Our AI-native platform supports personalized support through self-guided tools, coaching, therapy, medication management, and specialty care. With over 170 million people served, we work with leading employers, health plans, and partners to improve access to care.

About the Role

The Director of AI Enablement & Advancement will own the strategy and execution of advancing AI fluency, rebuilding manual workflows across the organization, and supporting AI transformation efforts. This role is responsible for designing and delivering advanced learning experiences and workshops, partnering with functional leaders to identify role-specific AI use cases, and developing scalable public knowledge infrastructure.

Responsibilities

• Design and own a company-wide AI fluency progression framework that defines clear, role-anchored benchmarks for advanced AI usage across all business levels.
• Build and deliver advanced learning experiences and workshops focused on agentic AI, automation design, and multi-step workflows.
• Partner with functional leaders across the organization to identify role-specific AI use cases and implement targeted enablement programs to close operational skill gaps.
• Establish and maintain scalable public knowledge infrastructure within internal communication platforms to make AI prompts, workflows, and use cases searchable and reusable.
• Develop frameworks, toolkits, and standard operating procedures that empower internal teams to independently evaluate and rearchitect their own workflows.
• Be a technical thought partner to the People Leadership Team, supporting core People Team workflows across Talent Acquisition, People Business Partners, Learning & Development, Total Rewards, and People Operations to eliminate manual effort and reduce operational latency.
• Build systematic AI capabilities within critical functions across the org, establishing durable process standards and playbooks that embed AI into daily operations by default.
• Transform traditional performance and development programs into continuous, AI-assisted systems that actively drive a day-to-day coaching culture.

Requirements

• 8–12+ years of experience in enterprise change management, workforce transformation, organizational development, or digital enablement.
• Proven track record of building scalability programs that advance employee technical depth from basic tool usage to advanced AI workflows, agents, and automations.
• Hands-on experience leading end-to-end process discovery, redesign, and change management for high-volume manual workflows.
• Familiarity with core People Team functions including talent acquisition, learning and development, and total rewards preferred.
• Strong functional understanding of generative AI, large language models, agentic workflows, and basic AI governance principles.
• Exceptional written and verbal communication skills, with a demonstrated ability to translate complex technical concepts clearly for non-technical audiences and executive leadership.
• Proven ability to influence and align cross-functional stakeholders effectively without direct formal authority.
• Demonstrated systems-thinking mindset with high comfort navigating ambiguous organizational environments.
• High emotional intelligence and experience guiding teams through technological change or workforce anxiety.
• Prior experience working within a fast-growth technology, healthcare, or employee benefits company.
• Experience designing scaled organizational knowledge management systems on modern internal collaboration platforms.

Qualifications

• Master's degree in a relevant field such as Human Resources, Organizational Development, or a related discipline.
• Experience with AI and machine learning technologies.
• Knowledge of HRIS systems and People Team functions.
• Experience with Agile methodologies and project management.

Skills

• Strategic thinking and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple projects simultaneously.
• Strong analytical and data-driven approach.
• Experience with change management and organizational development.

Benefits

• Health, Dental, Vision benefits starting on the first day.
• HSA and FSA plans with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer-sponsored 401(k) match of up to 2% for retirement planning.
• Yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Noom, a weight management program tailored to your unique needs and goals.
• Fertility care support through Carrot, with $4,000 reimbursement for related fertility expenses.
• Wellhub, connecting employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription.
• BrightHorizons, offering sponsored child care, back-up care, and elder care.
• $200 per year donation matching to support your favorite causes.

Pay and Schedule

The target base salary range for this position is $180,000-225,000 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

Contact Information

To apply, please visit our careers page at [insert link]. For more information about Spring Health, visit our website at [insert link]. For questions regarding Spring Health's commitment to diversity and inclusion, please contact our Diversity and Inclusion Officer at [insert email address].