Director, AI & Data Strategy

About the role

The Director, AI & Data Strategy is an established subject-matter expert responsible for advancing Mastercard’s thinking, frameworks and practices across AI and data strategy. The role applies deep expertise and extensive experience to deliver key strategic initiatives and make significant improvements to new and existing products, services and business processes. The Director leads pioneering research, evaluates emerging AI and data developments, and provides forward-looking guidance on their potential business, regulatory, ethical and societal implications. Working across business, technology, legal, privacy, compliance and risk teams, the role develops responsible AI frameworks, anticipatory guardrails and practical methods that enable innovation while protecting customer trust and Mastercard’s long-term resilience.

Responsibilities

• AI and Analytics Integration: Champion the responsible incorporation of advanced analytics, generative AI, agentic AI and other innovative methodologies into core products, services, processes and decision-making frameworks.
• Cross-Functional Governance Partnership: Collaborate with legal, privacy, compliance, risk, technology, data, product and business teams to embed responsible AI and data practices into operational workflows, product-development processes and strategic decisions.
• Global Standards and Societal Expectations: Monitor evolving regulatory requirements, industry standards, ethical expectations and societal concerns. Help Mastercard’s frameworks and practices remain responsive to changing global expectations.
• Data and AI Literacy: Promote a culture of data literacy, responsible experimentation and informed decision-making. Develop practical guidance that enables technical and non-technical colleagues to understand both the potential and limitations of AI and data-driven approaches.
• Methods and Best Practices: Create reusable frameworks, assessment models, research methods, decision tools and best practices that improve the consistency and quality of AI and data strategy across Mastercard.
• Capability Development and Mentoring: Mentor colleagues by sharing specialist knowledge, emerging research, innovative techniques and best practices. Build deeper expertise within the team and strengthen Mastercard’s broader community of AI and data practitioners.

Requirements

Recognized subject-matter expertise in AI strategy, data strategy, responsible AI, AI governance, technology policy or a closely related