Director, AI Data & Analytics GTM

The Global Director of Data and Analytics GTM at ServiceNow will spearhead the development and execution of the go-to-market strategy for data and analytics, aiming to drive revenue growth and optimize performance.

About the role

This pivotal role involves collaborating with cross-functional teams, including Product, Marketing, Solution Specialists, GTM, and Industry teams, to ensure strategies align with business objectives. As the global voice for sales and GTM efforts, the director will champion data as the foundation of agentic AI. Additionally, the director will lead the annual GTM planning process, partnering with Sales, Marketing, Finance, and Corporate Strategy, and develop business cases for growth initiatives.

Responsibilities

• Collaborate with cross-functional teams to ensure strategies align with business objectives.
• Lead the annual GTM planning process, partnering with Sales, Marketing, Finance, and Corporate Strategy.
• Develop business cases for growth initiatives.
• Champion data as the foundation of agentic AI.
• Work cross-functionally and serve as the go-to expert for Data and Analytics.
• Present to large internal and external audiences, including customer and partner events.
• Understand customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies.
• Meet and exceed team quotas.
• Sell to large enterprise-level customers and establish relationships at the C-suite level.
• Organize, communicate, team, present, solve problems, and manage time.
• Inspire global, matrixed teams to follow best practices.

Qualifications

• Over 15 years of experience in sales, business development, and GTM at large enterprise companies, preferably in the data and analytics space.
• Proven enterprise software sales and leadership experience in a large, global, matrixed sales organization, with specialist sales experience preferred.
• Experience with hyperscalers such as Microsoft, AWS, Google Cloud, or Oracle Cloud preferred.
• Strong technical acumen in data and analytics, with experience in AI, including generative and agentic AI.
• Ability to work cross-functionally and serve as the go-to expert for Data and Analytics.
• Excellent communication skills with the ability to influence at all levels.
• Experience presenting to large internal and external audiences, including customer and partner events.
• Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies.
• Consistent track record of meeting and exceeding team quotas.
• Proficient in forecasting, financial metrics, ROI assessment, and market insights analysis.
• Proven track record of selling to large enterprise-level customers and established relationships at the C-suite level.
• Strong organizational, communication, teamwork, presentation, problem-solving, and time management skills.
• Experience in inspiring global, matrixed teams to follow best practices.
• Self-starter, who thrives in ambiguity, with a collaborative "win as a team" approach.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

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