Direct Support Program Supervisor

About the role

ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well. Since 1974, we’ve supported individuals with intellectual and developmental disabilities to live more independently at home and in their community.

Responsibilities

• Supervise Direct Support Professionals
• Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.
• Works regularly scheduled shifts as a direct support professional (see DSP position description).
• Maintains program planning, attends and assists with routine progress meetings.
• Assists with compliance, management of individuals’ assets, completes or assists with incident reports, compiles or accumulates census or attendance information, reviews data and attests to accuracy, submits accurate data to the Program Director or appropriate billing authority.
• Maintains general health care, monitors health of persons being served, documents, communicates with medical professionals as appropriate, implements preventive strategies to limit illness and serious incidents, reviews and monitors documentation across all shifts.
• Schedules or assists in scheduling health care appointments, assists with communication, documents visits, oversees follow through of orders, communicates results as appropriate with families, guardians, case managers, day programs or others.
• Administers or supports self-administration of medication and documents delivery of medications and treatments, reviews all other medication documentation for accuracy and completeness, daily or weekly as required, reviews medication errors with employees, communicates medication changes and provides training across all shifts, maintains appropriate security of medications and supplies.
• Purchases and maintains medical supplies and equipment in consultation with Program Director, communicates with employees and may assist with training on proper use.
• Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need, directs and monitors food service, consistent with individual plans.
• Maintains productive and professional relations with individuals, families, case managers and other stakeholders, implements Sevita Customer Service Standards, trains DSPs in delivery.
• Recruits and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams, populates and maintains schedule to assure that all shifts are covered, and overtime is minimized, assists with or leads monthly program meetings for direct support professionals, documents monthly meeting agenda and attendance.
• Manages staffing hours for budgetary compliance, captures daily census within systems, understands importance of accurate and timely service capture along with required documentation, develops basic understanding of census, including how census is measured and census performance for locations, escalates potential service disruptions, supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.)
• Schedules and monitors daily and seasonal housekeeping, oversees lawn and yard care, maintains neat, clean and safe environment for individuals served, makes or arranges for minor repairs, reports to and schedules repairs by maintenance personnel as required, monitors environmental safety, monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis, replaces furnace filters monthly.
• Maintains wheelchairs, lifts and other safety equipment, sees that repairs are made promptly and correctly in the event of faulty equipment.
• Performs other duties and activities as required, including backfilling roles under your supervision.

Qualifications

• High School diploma or equivalent
• One-year related work experience
• Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services.

Skills

• Computer literacy

Benefits

ResCare Community Living offers competitive benefits including health insurance, retirement plans, paid time off, and more.

Pay

Salary range: $15.00 - $20.00 per hour, commensurate with experience.

Schedule

Flexible schedule to accommodate the needs of the individuals served.