Direct Support Professional - Westgate, NY - Day Services

Location: Rochester, NY 14626

Department: Day Services

Reports To: CIC

Employment Type: Full‑time, Monday – Thursday 8:00 am – 4:00 pm, Friday 7:30 am – 3:30 pm

Pay

Starting wage: $20.52 per hour

Benefits

• No‑premium health insurance – comprehensive coverage at no extra cost.
• Education support – tuition assistance, 50 % off tuition for two courses per semester, up to $3,000 in scholarships per semester, micro‑credential stipends up to $750, and SUNY partnerships.
• Paid training & coaching – hands‑on onboarding with a Success Coach, immersive learning, e‑learning, and ongoing paid training.
• Career growth – clear pathways to advancement, leadership training, and coaching support.
• Work‑life harmony – generous paid time off and supportive scheduling.
• Caring culture – a compassionate, mission‑driven team that values both the individuals served and employees.

Core Responsibilities

• Provide direct support and personal care, including hygiene, bathing, grooming, toileting, oral care, dressing, and personal safety.
• Promote independence by teaching and supporting self‑help and social skills.
• Administer medications (if certified) and monitor health needs.
• Ensure safety and well‑being at all times; report concerns of abuse, neglect, or mistreatment immediately.
• Implement support plans (SAP, IPOP, BSP, PONS) and document progress in the Electronic Health Record (EHR).
• Support individuals in community activities, social relationships, and meaningful experiences.
• Drive agency vehicles to transport individuals safely and maintain vehicle logs.
• Maintain professional communication, appearance, punctuality, and reliability.
• Complete required training and maintain certifications (SCIP‑R, First Aid/CPR, medication certification if applicable).
• Provide coverage at alternate program sites as needed.

What You Bring

• A compassionate, dependable, and caring nature.
• No prior experience required – paid training provided.
• Ability to read and follow service plans and safety protocols.
• Basic computer skills for EHR documentation.
• Effective written and verbal communication skills.
• Ability to problem‑solve and adapt to different situations.
• Valid driver’s license and at least two years of driving experience; must meet Lifetime Assistance’s Vehicle Operator Requirements.
• Successful completion of all required background checks and clearances.
• Physical ability to assist individuals, including lifting/moving up to 35 lb, standing, walking, bending, kneeling, and occasional extended driving.

Our Mission & Culture

Our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. We are mission‑driven, inclusive, and supportive, building a workplace based on respect, dignity, and a shared vision of inclusion. Our work has a tangible community impact, reflecting Lifetime Assistance’s dedication to partnerships and enhancing quality of life for all.