Direct Support Professional (Caregiver)

About the role

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities, including behavioral health care, primary care centers, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research advance mental health beyond Dallas County while providing critical workforce to the state.

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, developmental disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

Responsibilities

• Serve as part of the interdisciplinary team in identifying and addressing needs of the consumer.
• Provide guidance regarding life skills and practical application of all training received.
• Provide program support to include but not be limited to assisting with maintaining compliance, problem solving, anger management, symptom support and utilizing resources and referrals.
• Provide general supervision over CLS staff.
• Assist in creating and implementing training to CLS staff for day-to-day duties.
• Work with team on assessments and treatment planning.
• Contribute to team knowledge and understanding of each consumer.
• Develop meal plans and coordinate shopping for ingredients and oversee meal prep.
• Maintain CLS staff schedules and assign CLS teams.
• Assist in planning and co-facilitate all scheduled CLS team meetings.
• Assist CLS staff in monitoring and assessing consumers on an on-going basis.
• Orient consumers in adjusting to new environments.
• Complete documentation within 24 hours of providing the service.
• Provide crisis intervention as needed.
• Report and follow up on maintenance issues with property management.
• Report maintenance concerns to Operations Team Lead.
• Advocate for consumers in agency interactions.
• Oversee monitoring consumers daily check-ins.
• Coordinate in office/community activities for consumers.
• Implement and monitor CLS staff's apartment and room inspections.
• Distribute mail and food to consumers.
• Complete incident reports as necessary.

Requirements

• High school/GED with three to five years' experience in Mental Health, vocational services, human services or business.
• Basic math skills required.
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.
• Current State of Texas Driver License or, if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
• Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business.
• Must have an acceptable driving record.

Benefits

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary

Pay

Starting Pay $20/Hour. Based on Experience.