Direct Support Professional

About the role

Join a mission-driven organization dedicated to building a barrier-free society and supporting independent living.

Be part of a collaborative workplace that embraces diversity and innovation, where every team member’s voice and lived experience are respected and valued.

Be part of an organization that champions inclusive hiring practices and actively welcomes individuals of all abilities, recognizing the value of both visible and non-visible disabilities.

Be part of a supportive team that values lived experience, empathy, and person-centered care.

Gain hands-on experience helping individuals build independence and meaningful connections in their communities.

Responsibilities

• Provide safe transportation for participants, including those who use wheelchairs or other mobility devices
• Implement each participant’s Staff Action Plan in collaboration with the individual, their family, and service team
• Support participants in achieving valued outcomes (goals) through structured and community-based activities
• Encourage active participation by adapting activities to meet individual needs and abilities
• Aid participants in building life skills and increasing independence in community settings
• Mediate and resolve issues that arise during daily activities in a professional and diplomatic manner
• Demonstrate sensitivity to the needs of participants and their families, responding appropriately
• Document services by entering progress notes in the AWARDS database in a timely and accurate manner
• Complete all required daily and monthly documentation in compliance with program regulations (OPWDD and HVDDSO)
• Participate in required trainings, including OPWDD and agency-specific training and annual refreshers
• Collaborate with the Community Habilitation Coordinator and team members to ensure services align with participant preferences and goals
• Provide input into the development and modification of participant goals and action plans

Requirements

• Valid New York State driver’s license with a clean driving record and proof of auto insurance
• Strong written and verbal communication skills
• Knowledge of community resources
• First Aid and CPR certification (or willingness to obtain)
• Strong organizational skills and attention to detail
• Dependability, flexibility, and a positive, person-centered approach

Qualifications

• High school diploma or equivalent
• Bilingual (Spanish-speaking) skills
• Experience working with individuals with developmental disabilities (strongly preferred)
• Familiarity with OPWDD services and regulations
• Experience with electronic documentation systems (e.g., AWARDS/Foothold)

Skills

• Ability to adapt activities to meet participant needs and preferences
• Strong collaboration with team members and supervisors
• Reliable and safe transportation and support during community activities
• Demonstrated ability to foster independence and skill development in participants

Benefits

• New York State Paid Sick Leave