Direct Support-Life Skills

About the role

Provides support to help individuals participate in activities and develop life skills.

Responsibilities

• Provides one-on-one support to help individuals build interpersonal and other life skills as outlined in each person's PCP or individualized employment plan.
• Maintains documentation of individual activities and submits reports to appropriate Workforce Development staff.
• Reports weekly to the Workforce Manager on the progress of assigned individuals receiving services.
• Assists Goodwill Industries in maintaining positive relationships with families, guardians, and community partners.
• Follows and implements all applicable safety laws, regulations, and policies to ensure the safety of individuals in the program, Goodwill staff, transportation services, and community activities.
• Completes accident reports, unusual occurrence reports, and/or CMH incident reports immediately.
• Assists with planning and implementing daily activities.
• Provides personal care for some participants.
• Transports participants on outings using Goodwill vehicles.
• Ensures documentation and compliance with CARF standards.
• Maintains applicable safety standards, rules, and regulations in areas of responsibility.
• Works with S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
• Works with integrity and provides exemplary customer services to internal and external stakeholders.
• Has key metrics that drive performance, taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
• Utilizes the resources of the organization in an efficient and effective manner.
• Commits to innovation, continuous learning, and leading change in creating community value.
• Demonstrates a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals served.
• Represents the organization to the public with a courteous, helpful, and business-like attitude.
• Performs additional duties as assigned by the Workforce Manager, store manager, or Director of Retail.
• Maintains safety standards within areas of responsibility.
• Promotes and demonstrates cooperation and teamwork.
• Maintains regular and predictable attendance.

Requirements

• A high school diploma or GED is required.
• Experience working with individuals with disabilities is helpful.
• Must obtain First Aid/CPR certification within 30 days of hire; training is provided in-house.
• Must have an acceptable driving record.
• Must have or be able to obtain a valid chauffeur's license.
• Must have a cell phone.

Skills

• Ability to bend, stretch, reach, and lift up to 40 pounds.