Direct Service Advocate-DVSS-EOW
YWCA of Western Massachusetts · Springfield, MA · 1 mo ago
Manufacturing$20/hrInternship
Primary Responsibilities
- Conduct shelter intakes as needed.
- Provide crisis intervention as needed.
- Help residents become acquainted with shelter and other residents upon arrival.
- Provide counseling to resident upon arrival and as needed throughout their stay.
- Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and taking trash out).
- Ensure residents are following shelter schedule, including wake up times as applicable.
- Enforce shelter rules and guidelines.
- Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
- Ensure completion of chores as applicable.
- Complete all required paperwork and maintain client records.
- Attend monthly staff Meetings.
- Perform Other Related Duties As Needed.
Qualifications
- Associate's degree plus 1 - 3 years of experience in human services;
- Experience working in residential setting preferred;
- Familiarity with issues of domestic violence;
- Experience with survivors of gender-based violence and exploitation;
- Experience addressing the impacts of decisions and actions on multiple communities;
- Understanding of both interpersonal and structural racism and bias;
- Ability to represent agency from a management perspective in an active union environment;
- Excellent written and organizational skills including computer skills;
- Reliable transportation, safe driving record, and valid driver?s license required.
- Must be able to be covered by the agency's insurance policy.
- Must be able to lift 40 lbs.