Jobs · Manufacturing · Massachusetts

Direct Service Advocate-DVSS-EOW

YWCA of Western Massachusetts · Springfield, MA · 1 mo ago
Manufacturing$20/hrInternship

Primary Responsibilities

  • Conduct shelter intakes as needed.
  • Provide crisis intervention as needed.
  • Help residents become acquainted with shelter and other residents upon arrival.
  • Provide counseling to resident upon arrival and as needed throughout their stay.
  • Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and taking trash out).
  • Ensure residents are following shelter schedule, including wake up times as applicable.
  • Enforce shelter rules and guidelines.
  • Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
  • Ensure completion of chores as applicable.
  • Complete all required paperwork and maintain client records.
  • Attend monthly staff Meetings.
  • Perform Other Related Duties As Needed.

Qualifications

  • Associate's degree plus 1 - 3 years of experience in human services;
  • Experience working in residential setting preferred;
  • Familiarity with issues of domestic violence;
  • Experience with survivors of gender-based violence and exploitation;
  • Experience addressing the impacts of decisions and actions on multiple communities;
  • Understanding of both interpersonal and structural racism and bias;
  • Ability to represent agency from a management perspective in an active union environment;
  • Excellent written and organizational skills including computer skills;
  • Reliable transportation, safe driving record, and valid driver?s license required.
  • Must be able to be covered by the agency's insurance policy.
  • Must be able to lift 40 lbs.

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