Direct Sales Supervisor
Overview
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? We are looking for our next Direct Sales Supervisor due to growth, and that could be you!
Responsibilities
- Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise.
- Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments.
- Write and submit accurate and timely orders that abide by the established sales process.
- Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process.
- Manage customer accounts from the initial sale through installation process.
- Perform telephone follow-ups on all sales after install to ensure customer satisfaction.
- Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications.
- Meet with local satellite distributors and apartment owners to roll out TDS’ referral program.
- Maintain technical knowledge and interpersonal skills necessary to achieve success in position.
- Other duties and responsibilities as assigned.
Qualifications
- Required Qualifications:
- Associates degree (or higher) -OR- 2+ years professional work experience.
- 2+ years outside sales and/or sales coach experience.
- 1+ year supervisory or sales management experience.
- Must have and maintain a valid driver’s license and willing and able to travel based on the needs of the business.
- Other Qualifications:
- Understanding of the telecommunication industry, including products and services.
- Track record of success in residential sales.
- Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone.
- Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions.
- Computer literacy (i.e., Excel, Word, email, Internet).
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & Paid Sick Leave
- Seven Paid National Holidays & One Floating Holiday
- Paid Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
- TDS Service Discounts
- Education Assistance
- Paid Volunteer Time
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect.
Pay
The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential! Pay Range (Hr./Yr.) $71,500.00/Yr. - $116,200.00/Yr.