Direct Sales Agent Specialist (2410) - Direct Auto
About the role
The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance.
Responsibilities
- Drive sales growth by engaging with interested prospective customers
- No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers
- Sell reputable products from Allstate and our family of brands
- Successfully closes sales of insurance and ancillary products
- Maintain and expand a book of business through new product sales, cross-sell, and retention of customers
- Leverage community contacts to build a sales pipeline and establish referral sources
- Initiate outbound calling to established target customer base for product offerings
- Monitor key competitors and suggest improvements to the company's market position
- Work with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
- Deliver optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction, and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
- Understand, promote, and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
- Receive customer payments, issue receipts, and verify reports of receipts for cash drawers
Qualifications
- 0 – 2 years of experience
- P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company
Preferred Skills and Competencies
- Successfully closes sales of insurance and ancillary products
- Maintains and expands a book of business through new product sales, cross-sell, and retention of customers
- Leverages community contacts to build a sales pipeline and establish referral sources
- Initiates outbound calling to established target customer base for product offerings
- Monitors key competitors and suggests improvements to the company's market position
- Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
- Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction, and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
- Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
Skills
- Compensation: Unlicensed Candidates - Base compensation: $20.00 per hour, based on experience and qualifications. Licensed Candidates - Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay, such as commissions and bonuses, based on individual and team performance.
Benefits
- Day 1 Benefits: Medical, Dental, Vision, Tuition Reimbursement, Pension, and more!
- PTO: 20 days per year, 6 paid holidays
- Ability to sell a multitude of industry-leading products through retail stores and phone
- Entrepreneurial, performance-based, and results-focused culture
- Multi-tiered and comprehensive paid training program
- Base hourly rate plus uncapped monthly incentive
Pay
- Base hourly rate: $20.00 per hour, based on experience and qualifications. For licensed candidates, additional compensation includes commissions and bonuses based on individual and team performance.
Schedule
- Flexible schedule to accommodate remote work
Benefits
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for internet costs
- Access to a dedicated, private workspace with appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Company Information
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
- Direct General Auto & Life
- Personal Express Insurance
- Century-National Insurance
- ABC Insurance Agencies
- NatGen Preferred
- NatGen Premier
- Seattle Specialty
- National General Lender Services
- ARS
- RAC Insurance Partners
- Mountain Valley Indemnity
- New Jersey Skylands
- Adirondack Insurance Exchange
- VelaPoint
- Quotit
- HealthCompare
- AHCP
- NHIC
- Healthcare Solutions Team
- North Star Marketing
- Euro Accident
Equal Opportunity Employer
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.