Direct Loan Originator

About the role

Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Direct Loan Originator to join our growing team.

Responsibilities

• Consult and sell Triad‑approved applications to borrowers and retailers.
• Develop relationships with approved Triad borrowers and retailers during the home‑buying process.
• Serve as the main point of contact, advising borrowers and sellers of the used‑home buying process, determining solutions, ordering appraisals, and gathering/clearing conditions.
• Pipeline management – facilitate movement of active loan files to closing in a timely manner.
• Understand Triad’s loan products, rates, guidelines, and loan process.
• Stay up‑to‑date on changes in market conditions that affect the company’s loan products.
• Coordinate with other departments to optimize the sales effort.
• Meet or exceed Triad “pull‑through” goals (percentage of contracts ordered to loans approved).
• Perform related duties as assigned by supervisor.

Minimum Qualifications

• One to three years of retail mortgage loan knowledge/experience required.
• Excellent problem‑solving skills are essential.
• Ability to work well within a team atmosphere.
• Strong attention to detail.
• Strong customer service skills.
• Excellent verbal and written communication skills, including the ability to effectively interact with all retailers, borrowers, and internal departments.
• Proficiency in Microsoft Office suite and ability to quickly gain proficiency in the company’s proprietary mortgage software products.
• Ability to multitask in a fast‑paced environment.
• Ability to set goals and divide processes into timelines.
• Applying investor guidelines to specific sales situations and using discretion and judgment to recommend the most appropriate products to customers based on qualifications and needs identified by customer analysis.
• 20‑hour SAFE Act course*.
• Individual state loan originator license(s) required for specific states in which employee engages in any mortgage loan originator activities*.
• Completion and passing of all Continuing Education requirements (annually)*.
• Credit check required – credit must meet state licensing guidelines and eligibility*.
• Late shift required**.
• Candidate will be required to take the 20‑hour SAFE Act course and pass the exam to become a state‑licensed MLO within four to six weeks of employment. Additional state‑specific training and course testing may be required in conjunction with federal licensing. Candidate will be subject to a credit inquiry and federal background check.